Communications And Media Relations Manager

Job Posting Title

Communications and Media Relations Manager

Agency

265 DEPARTMENT OF EDUCATION

Supervisory Organization

Department of Education-Oliver Hodge Education Building

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

$65,000/year

Discover the Benefits of Joining Our Team! Are you ready to take the next step in your career with an agency that values your well-being? Look no further! At OSDE, we're proud to offer a robust benefits package designed to support you and your family every step of the way.

• Generous Benefits Allowance: Up to $21,934.08 annually, tailored to family size, for purchasing benefits.
• Comprehensive Insurance Plans: Choose from a variety of insurance plans with no pre-existing conditions, exclusions, or limitations.
• Flexible Spending Accounts: Manage healthcare expenses and/or dependent care with ease.
• Full Participation in TRS: Enjoy employer-covered contributions (7.5% of annual salary) for Teacher's Retirement System participation.
• Generous Leave Policy: Full-time employees receive 15 days of vacation and 15 days of sick leave in their first year.
• Paid Holidays: Benefit from 11 paid holidays per year.
• Employee Discounts: Access discounts with various companies and vendors.
• Longevity Bonus: Earn a bonus after completing two years of service, with bonuses continuing annually thereafter.
• Compensatory Time: FLSA Exempt and Nonexempt employees receive compensatory time.
• Employee Assistance Program: Access support and resources through our Employee Assistance Program.

Job Description

ABOUT US

At the Oklahoma State Department of Education (OSDE), we go beyond merely offering jobs - we actively seek out extraordinary individuals to join our team. As the primary agency entrusted with overseeing K-12 public education in Oklahoma, we are steadfastly devoted to making a meaningful impact on the districts and students we serve. Our exceptional team at OSDE is renowned for its commitment to superior customer service, innovation, and unwavering dedication to shaping a brighter future for students across the state. We work hand-in-hand with over 500 school districts and maintain a close partnership with the legislature, ensuring that each Oklahoma student receives the exceptional education they deserve. If you're in search of a fulfilling career that allows you to make a profound difference in the lives of children, you've arrived at the right place. Join us in our mission to empower students and elevate the standard of education in Oklahoma. For further insights into OSDE, please visit our website at Oklahoma.gov/education

POSITION OVERVIEW

The Communication and Media Relations Manager is responsible for leading external communications and media relations efforts for the Oklahoma State Department of Education (OSDE). This role develops and delivers strategic messaging, serves as a primary media contact, and supports senior leadership through effective communication planning and execution. The Manager plays a critical role in shaping public perception, ensuring message consistency, and supporting rapid-response communications in a fast-paced environment.

Please note: This role requires a consistent, in-person presence at the designated workplace in Oklahoma City, Oklahoma, with no remote, telecommuting, or hybrid options.

This position has been designated as executive management and is exempted from the civil service rules established by the Civil Service and Human Capital Modernization Act.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field [official transcripts required upon hire];

• Three (3) to Five (5) years of experience in communications, media relations, or public affairs;

• Excellent writing, editing, and verbal communication skills;

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment;

• Strong understanding of media relations and news cycles;

• Experience managing social media platforms in a professional setting;

• Strong interpersonal skills with the ability to build relationships with diverse stakeholders;

• An equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

PREFERRED QUALIFICATIONS

• Experience in education, government, or public sector communications;

• Familiarity with Oklahoma's media landscape;

• Experience supporting executive-level communications or public officials.

SPECIAL REQUIREMENTS

• Applicants must be currently authorized to work in the United States on a full-time basis without sponsorship now or in the future;

• Successful completion of a pre-employment background check;

• Must possess a valid driver's license from a U.S. state or territory to perform necessary job-related travel.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Knowledge & Expertise: Strong written and verbal communication skills, with an ability to convey complex information clearly and engagingly. Knowledge of the education sector and policy issues is an asset. Knowledge of the education sector and policy issues is an asset. Highly organized, detail-oriented, and capable of managing multiple projects simultaneously.

• Content Creation: Develop and execute social media content calendars to ensure consistent and engaging posts. Create compelling and visually appealing content, including graphics, videos, and infographics, to share updates, announcements, and educational resources. Collaborate with internal teams to gather information and content for social media posts and campaigns.

• Social Media Management: Managing the agency's social media platforms to enhance brand visibility, engage with followers, and promote key messages and initiatives. Monitor social media channels for trends, news, and conversations relevant to education and OSDE initiatives.

• Media Support: Assist in the development and dissemination of press releases, newsletters, and other communication materials as needed. Provide support for events, conferences, and other communication initiatives, including live coverage and social media promotion.

• Event Support: Providing support for events, conferences, and other communication initiatives, which may include planning, promotion, logistics, and on-site coverage.

• Professional Demeanor: Maintain a positive, empathetic, and professional attitude at all times; ability to build and maintain positive work relationships; demonstrate integrity and ethical conduct in all aspects of your work; ability to display a high level of professionalism in communication, behavior, and appearance; ability to accept constructive feedback to increase performance.

• Attendance: Regular and reliable in-person attendance is required to ensure quality teamwork, performance, productivity, and collaboration; ability to demonstrate a commitment to your work and team by committing to punctuality and dependability in the work environment; this includes arriving to work on time, being present, engaged, and available to colleagues, internal and external customers.

• Innovation: Ability to identify and address the evolving needs and challenges of the education landscape; ability to think critically, explore new ideas, and embrace innovative approaches to improve educational outcomes for all students; apply creativity, resourcefulness, and forward-thinking in finding solutions to complex problems and driving positive change in the field of education.

• Efficiency: Ensure our resources are utilized effectively, and our operations are streamlined; optimize our processes, eliminate redundancies, and leverage technology to enhance productivity and performance; proactively identify opportunities for efficiency gains and implement best practices.

• Superior Customer Service: Willingness to go above and beyond to provide outstanding assistance that exceeds expectations, ability to create positive experiences and build relationships based on trust and satisfaction; maintain a positive and helpful attitude using the appropriate language, tone, and behavior to reflect the agency in a way that leaves a favorable impression.

ESSENTIAL COMPETENCIES

• Effective Communication: Ability to clearly and concisely express ideas, while also listening actively to others and demonstrating understanding; Ability to demonstrate empathy by showing respect and understanding for the feelings and perspectives of others while paying close attention to non-verbal cues; Ability to adapt communication style to suit the needs of the audience and situation.

• Take a proactive approach and work independently: Be resourceful and self-motivated, prioritize work effectively by managing your time well, anticipating challenges, developing creative solutions, paying close attention to detail, and taking ownership of your work.

• Collaborate as a team player: Ability to work effectively with others towards a common goal. Including being open-minded, respectful, and responsive to others' ideas and perspectives. Sharing knowledge and experience while being committed to achieving the teams' objectives and understanding the importance of working collaboratively to achieve success.

• Demonstrate excellent planning and organizational skills: Ability to set clear objectives, create a plan of action, break down complex tasks into manageable components, delegate tasks when necessary, and establish a realistic timeline to meet deadlines consistently while developing contingency plans to ensure adaptability to changing circumstances.

• Possess strong analytical and problem-solving skills: Ability to analyze complex situations, identify key issues, patterns, connections, and develop effective logical solutions; Ability to think critically, anticipate potential problems, and develop innovative solutions to address them.

• Ability to function well in an, at times, stressful, fast-paced, and deadline-driven environment: Ability to work under pressure and in situations where time is limited whilst remaining calm and focused, prioritizing tasks, and adapting to changing circumstances.

• Ability to build strong partnerships with internal and external stakeholders: Ability to identify opportunities for collaboration, leverage resources effectively, and negotiate mutually beneficial outcomes. Possess strong interpersonal skills to resolve conflicts and manage difficult conversations constructively and professionally.

• Knowledge of technology and ability to use it to maximize efficiency and services: Ability to identify opportunities to leverage technology to streamline processes, automate tasks, and improve customer experiences; Familiarity with software, hardware and other relevant technological tools while being able to learn new technologies as they emerge.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Location: Oliver Hodge Building, Oklahoma City, Oklahoma

Work Environment includes:

• Office Setting: Climate-controlled office setting with exposure to moderate noise; the employee is frequently required to talk, walk, and stand; this position requires long periods of sitting and daily use of computer and phone. Must be able to remain in a stationary position 75% of the time.

Physical Demands include:

• Ability to stand, reach, and bend 50% of the time;

• Operates a computer and other office productivity machinery, such as a calculator, copy machine/printer, and office telephone 75% of the time;

• Ascends/descends stairs 25% of the time;

• Ability to lift to 25 lbs.

Cognitive Requirements:

• This role requires clear and accurate communication, strong analytical skills, and the ability to evaluate information and make timely decisions.

• Sustained focus and attention to detail are essential, along with memory retention of policies, procedures, and facts over various time frames.

• Adaptability and mental flexibility are also necessary to handle changing information, work conditions, and unexpected challenges.

TRAVEL

Occasional (up to 10%) in-state/out-of-state travel may be required.

EEO STATEMENT

The Oklahoma Department of Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, OSDE complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DISCLAIMER

This job description is intended to provide a general understanding of the position's essential duties and responsibilities. It is not an employment contract or agreement, and the duties may change as per business needs without prior notice. The employer reserves the right to modify, revise, or terminate any policies, procedures, or benefits described herein at any time, with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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