Communications & Business Operations Lead

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Job Overview

The Communications & Business Operations Lead is a highly visible, strategic role that serves as a trusted partner to the Senior Vice President of the Loading Business Unit. This position sits at the intersection of executive communications, business operations, and strategic execution, helping drive key business priorities across a global organization. The role is responsible for shaping executive messaging, leading leadership operating rhythms, coordinating global stakeholder engagement, and supporting transformational initiatives that advance business objectives. Success in this role requires exceptional communication skills, strong business acumen, and the ability to influence, collaborate, and execute effectively in a fast-paced, international environment while leveraging digital and AI-enabled tools to enhance organizational effectiveness.

Key Job Responsibilities

Executive Communications & Strategic Messaging

• Develop and execute internal and external communication strategies that support the Surface Loading Business Unit's business objectives.
• Draft executive communications including leadership messages, presentations, speeches, town hall content, organizational announcements, and stakeholder updates.
• Partner with business leaders to ensure consistent messaging across global teams and key stakeholders.
• Manage communication plans for strategic initiatives, organizational changes, and leadership priorities.

Leadership & Business Operations

• Serve as a strategic partner to the SVP and leadership team, helping coordinate priorities, initiatives, and cross-functional activities.
• Drive leadership operating rhythms, including business reviews, leadership meetings, strategic planning sessions, and executive engagements.
• Monitor progress on key initiatives and provide visibility into milestones, risks, and action items.

Global Stakeholder Engagement

• Act as a key liaison between global business leaders, regional teams, customers, and corporate functions.
• Facilitate collaboration across multiple geographies, cultures, and time zones.
• Coordinate executive interactions with internal and external stakeholders, ensuring a professional and consistent experience.

Executive Travel & Global Event Coordination

• Manage highly complex domestic and international travel arrangements involving multiple countries, changing schedules, executive meetings, customer visits, and industry events.
• Coordinate logistics for executive leadership events, customer engagements, conferences, and strategic business meetings.
• Anticipate travel-related risks and proactively resolve issues to minimize disruption.

Strategic Projects & Change Management

• Lead and support special projects that advance business unit objectives.
• Develop communication and engagement strategies for transformational initiatives.
• Partner with cross-functional teams to ensure alignment, accountability, and successful execution.

Digital Enablement & AI Adoption

• Leverage AI, automation, and digital collaboration tools to improve communication effectiveness and operational efficiency.
• Identify opportunities to streamline workflows and enhance leadership productivity through technology solutions.

Qualifications/Requirements

• Demonstrated experience supporting senior executives while managing strategic communications, business operations, or organizational initiatives.
• Exceptional executive communication skills, including writing, presentation development, and storytelling.
• Proven ability to influence and collaborate across all organizational levels and global regions.
• Experience managing highly confidential information and executive-level communications.
• Strong project management and organizational leadership capabilities.
• Ability to navigate ambiguity and operate effectively in a fast-paced, global business environment.
• Advanced proficiency with Microsoft 365, AI-enabled productivity tools, and digital collaboration platforms.

Preferred Experience

• 7+ years of experience in executive communications, corporate communications, business operations, chief of staff, executive support, or related roles.
• Experience supporting senior executives within a global manufacturing, industrial, mining, or technology organization.
• Experience developing communication strategies and managing executive-level messaging.
• Bachelor's degree in Communications, Business, Marketing, Public Relations, Journalism, or related field preferred.

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .