Communications & Marketing Lead

Internal Communications & Collaboration

· Own internal communications strategy and execution to support culture, engagement, and

alignment.

· Develop and distribute internal messaging via SharePoint, email, and other internal channels.

· Partner with leadership and department stakeholders to translate organizational priorities into

clear, timely communications.

· Support change communications, leadership messages, and mission-centered storytelling.

· Ensure employees are informed, connected, and aligned with strategic goals.

External Marketing & Digital Presence

· Oversee and maintain the organization’s website, coordinating updates through WordPress or

comparable CMS platforms.

· Create and manage content for digital channels including websites, email marketing, and social

media.

· Support business development initiatives with marketing materials, proposals, presentations, and

campaign messaging.

· Ensure accuracy, accessibility, and consistency across all external communications.

Branding, Design & Creative Execution

· Serve as a steward of the organization’s brand, ensuring visual and messaging consistency.

· Design marketing and communication materials using Canva and Adobe Creative Suite (e.g.,

InDesign, Illustrator, Photoshop)

· Develop branded templates, graphics, and collateral that support programs, events, and outreach.

· Balance creativity with accessibility and inclusivity in all designs.

AI-Enabled Communications & Innovation

· Utilize AI tools to enhance content creation, editing, ideation, design efficiency, and workflow optimization.

· Apply AI responsibly and ethically, ensuring accuracy, clarity, and mission alignment.

· Stay current on emerging communication and marketing technologies to drive innovation and effectiveness.

Stakeholder Engagement & Cross-Functional Partnership

· Collaborate closely with Business Development, Programs, HR, IT, and Leadership.

· Gather input from stakeholders and translate needs to be effective communication solutions.

· Act as a trusted advisor on messaging, tone, and audience engagement.

Measurement & Continuous Improvement

· Track engagement and effectiveness of communication and marketing efforts.

· Use insights and feedback to refine messaging, channels, and tools.

· Continuously improve processes to increase clarity, reach, and impact.

QUALIFICATIONS

Required

· Bachelor’s degree in communications, Marketing, Public Relations, or related field (or equivalent

experience)

· 3–6 years of experience in a communications, marketing, or hybrid role

· Exceptional writing, editing, and proofreading skills

· Hands-on experience with:

· SharePoint for internal communications

· WordPress or similar CMS platforms

· Canva and Adobe Creative Suite

· Demonstrated ability to collaborate with diverse stakeholders

· Experience leveraging AI tools to improve communication or marketing outcomes

· Strong organizational skills and ability to manage multiple priorities

Preferred

· Familiarity with EOS or accountability-based operating systems

· Experience supporting business development, outreach, or community engagement

· Understanding of accessibility and inclusive communication best practices

POSITION CLASSIFICATION AND EXPECTED HOURS OF WORK

This is an Exempt full-time position; Work schedule: Monday-Friday 8 a.m.- 5 p.m., but a work week of at least 40 hours is

expected.

Travel: This position requires travel according to operational needs; travel is often outside of the local area and overnight.