Communications Manager

Description

Job Summary (Essential Functions)

Manage the development and refinement of the Club's communication efforts, including email campaigns, website design and optimization, digital and print materials, newsletters, and other internal and external written communications.

Job Tasks/Duties

• Writes, composes or edits all club newsletter articles; collects, organizes and submits all copy for production on a timely basis; proofs content for corrections and changes; responsible for design and layout of page format and cover design.
• Establishes and creates print materials for various aspects of the club, including new member and prospective member promotional pieces, menus, and in-house signage.
• Manage, update, and develop website/mobile app content to enhance user experience, drive engagement, and maintain brand consistency.
• Maintains brand consistency across all departments by standardizing tone, visual guidelines, and messaging across member and guest communications.
• Supervises the development of the club's communications program.
• Lead multi-channel initiatives including paid social, email, and print that expanded reach and positions CCF as a visible, trusted local club.
• Responsible for the updates and accuracy of the calendar of events and e-mail blasts to members.
• Develops and coordinates the club's publicity efforts.
• Uses social media to communicate with and promote special events to members.
• Take photos/video for use in club publications and exhibits.
• Creates flyers, signs and promotional materials for displays and mailings.
• Develops e-mail promotions and mailings with guidance from the Membership Director and other departments.
• Provides administrative support to Membership Services office and drafts correspondence to members and non-members as needed to support the Communications Department.
• Completes other special projects and assignments as directed by the Membership Director.

Requirements

Education and/or Experience

• Undergraduate degree in English, Communications, Liberal Arts or Graphic Design desirable.
• Website content management experience required.
• Two years of customer service experience preferred.

Job Knowledge, Core Competencies and Expectations

• Proficient with English grammar and possesses skills in news-style writing, feature writing, copywriting, proofreading and editing.
• Familiarity with editing standards including?The Chicago Manual of Style?and the?Associated Press Stylebook.
• Experience with computer graphics software, including In-Design, Illustrator, Photoshop, PowerPoint, Microsoft Publisher, Canva, Heyzine, and Adobe Acrobat.
• Proficiency in managing email campaigns, including list segmentation, content development, and deployment.
• Experience with web design and HTML coding.
• Experience with Social Media platforms including Instagram and Facebook including Meta advertising.

Licenses and Special Requirements

• May be asked to take a proofreading and editing test as part of interview process.
• May be asked to design mock materials (not for club use) as part of interview process.

Physical Demands and Work Environment

• Must be willing to work some weekend hours for event promotion.
• Must be able to sit for prolonged periods of time.
• Moderate noise level in the work environment.
• Must be able to handle hot and cold interior and outdoor conditions.