Communications Specialist
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Overview
Schedule
Full-time
Career level
Entry-level
Job Description
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extension, Lash Lifts, Brow Lamination, Lash & Brow Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Communication Specialist for our salons. Your focus will be booking and re-booking appointments for all who have expressed interest in our salons. You will work with new leads that we receive through paid digital marketing, and existing patrons to have them return happily to our salons. You will also present savings options to our guests during rebooking by pitching and selling memebrship savings, lash passes and ancillary service discount passes. You will work out of the front desk, and be a major part of our thriving front desk team! If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
- Increase salon apointments with new and existing guests.
- Increase membership sales, lash pass sales and ancllary service discount package sales
- Greet visitors and provide an excellent customer experience
- Book appointments by phone or in person
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting environment
REQUIRED SKILLS:
- 1+ years of call center/ phone sales experience
- 1+ years customer service or sales experience
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and some evenings
- Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
- Hourly wage; commensurate with experience + Commissions
- Growth opportunities within the company
- Free lash extensions and all other salon services
- Discounts on retail products
Compensation: $16.00 - $18.00 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Communications Specialist Jobs at DOCO
What is the work location for this position at DOCO?
This job at DOCO is located in Sacramento, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at DOCO?
Candidates can expect pay range between $16–$18 for this role.
What employment applies to this position at DOCO?
DOCO lists this role as a Full-time position.
What experience level is required for this role at DOCO?
DOCO is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at DOCO?
You can apply for this role at DOCO either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.