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Community And Client Care Manager

Always Best CareHonolulu, HI
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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

About the Role

Always Best Care is hiring a Client & Community Care Manager to help grow our local O'ahu business through high-quality initial assessments and strong community/referral relationships. This is a non-clinical role that combines intake/coordination with community outreach.

We hold both Home Care and Home Health licenses, and this position plays a key role in ensuring clients are connected to the right level of care - including referring appropriate clients/patients to our Home Health entity when skilled services may be needed (in coordination with our internal team).

What You'll Do

Client Intake & Assessments

  • Conduct initial non-clinical assessments in homes and facilities (hospital, SNF, assisted living, etc.)

  • Educate clients/families on services and next steps

  • Coordinate a smooth hand-off to operations once care starts

  • Provide light follow-ups (30/60/90 days and issues as needed)

Care Continuum Coordination (Home Care Home Health)

  • Identify when a client may benefit from skilled home health services

  • Refer/route appropriate clients to our Home Health (dba) team for next steps

  • Support continuity and communication across services (no clinical decision-making)

Community & Referral Relationship Building

  • Build relationships with hospitals, case managers/social workers, facilities, physicians' offices, and community partners

  • Represent Always Best Care at meetings/events and maintain a strong local presence

  • Support growth through relationship-based marketing (no hard quotas)

What Success Looks Like

  • More referrals and stronger community visibility

  • Great first impressions and smooth starts of care

  • Clients matched to the right service, including Home Health when appropriate

  • Trusted relationships across O'ahu's healthcare and senior services network

Requirements

  • Non-clinical (no license required)

  • Strong people skills, organization, and follow-through

  • Comfortable working independently in the field and coordinating with a team

  • Reliable vehicle + ability to drive across O'ahu frequently

  • Local knowledge of O'ahu healthcare/senior services is strongly preferred

  • Schedule flexibility depending on caseload (occasional evenings/weekends)

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FAQs About Community And Client Care Manager Jobs at Always Best Care

What is the work location for this position at Always Best Care?
This job at Always Best Care is located in Honolulu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Always Best Care?
Employer has not shared pay details for this role.
What employment applies to this position at Always Best Care?
Always Best Care lists this role as a Full-time position.
What experience level is required for this role at Always Best Care?
Always Best Care is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Always Best Care?
You can apply for this role at Always Best Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.