Community Engagement Coordinator

Purpose of this Role 

The Community Engagement Coordinator is a full-time position that supports the work of Early Learning Multnomah (ELM), one of Oregon’s 16 regional Early Learning Hubs, with United Way of the Columbia-Willamette (UWCW) serving as the backbone organization. Reporting to the ELM Hub Director, this position coordinates community outreach, family engagement activities, events, and partner convenings that support coordinated enrollment, family participation, and broader Hub engagement efforts. 

This role works closely with families, community-based organizations, early learning and preschool providers, Parent Accountability Council (PAC) members, and community partners to help create welcoming, organized, and community-informed engagement opportunities. The coordinator supports relationship-building across the early learning ecosystem through responsive communication, outreach coordination, logistical support, and consistent follow-through. 

The ideal candidate is collaborative, organized, and relationship-centered, with strong communication and coordination skills and a commitment to equity, cultural humility, and community-informed practice. This position requires comfort working in community settings, managing multiple priorities, and supporting events and meetings that may occasionally occur during evenings or weekends 

Key Accountabilities 

Community Engagement & Outreach (30%)

• Support community engagement and outreach efforts with families, providers, community organizations, and partners, including identifying outreach opportunities, coordinating participation in community events, and assisting with planning Hub-sponsored activities and engagements. 
• Build and maintain positive, trust-based relationships with families, providers, community-based organizations, and regional partners through ongoing communication, outreach, and responsive engagement practices. 
• Represent ELM at community events, partner meetings, and outreach activities in a professional, welcoming, and culturally responsive manner. 
• Coordinate outreach and engagement activities, including promotion of Hub events and resources, scheduling, materials preparation, event support, and follow-up communication. 
• Work collaboratively with Hub staff, UWCW colleagues, and community partners to support coordinated outreach efforts and shared community engagement goals. 
• Support relationship-building and engagement efforts with the Parent Accountability Council (PAC), Governance Council members, providers, families, and community partners. 
• Help connect families and community members with relevant resources, information, and engagement opportunities aligned with Hub initiatives and early learning systems. 
• Gather and share community feedback, outreach insights, and event highlights with the Hub team to help inform engagement efforts and continuous improvement. 
• Support equitable and community-informed engagement practices by helping reduce barriers to participation and fostering welcoming and inclusive environments for families and partners. 
• Participate in internal meetings, trainings, planning sessions, and team activities to stay informed about Hub priorities, initiatives, and community engagement efforts. 

Governance Council & Parent Engagement Support (30%) 

• Provide logistical and administrative support for Governance Council, Parent Accountability Council (PAC), and other Hub community convenings, including scheduling, materials preparation, virtual and in-person meeting setup, food coordination, note-taking, and maintaining organized documentation consistent with state and organizational requirements. 
• Coordinate communication and follow-up activities related to Governance Council and PAC meetings, including distributing agendas, meeting materials, notes, reminders, and action items. 
• Support coordination and implementation of PAC activities and engagement efforts by coordinating member communication, tracking participation, supporting follow-up actions, and helping foster welcoming and inclusive engagement environments. 
• Assist with gathering and organizing community and family feedback to help inform ELM and UWCW initiatives, community engagement strategies, and continuous improvement efforts. 
• Ensure agendas, meeting notes, public notices, and governance records are posted and maintained in alignment with DELC and UWCW requirements, timelines, and transparency expectations. 
• Support culturally responsive and equity-centered engagement practices across Hub meetings, events, and community activities. 
• Participate in regional meetings, trainings, and partner convenings as assigned by the Hub Director to support Hub initiatives and partnerships. 

Event Coordination & Support (25%) 

• Coordinate and support Hub-wide events, workshops, outreach activities, and community gatherings with an emphasis on equity, accessibility, and family engagement. 
• Support event logistics including scheduling, registration, materials preparation, vendor coordination, space setup, technology support, interpretation and translation coordination, and food coordination. 
• Help ensure events and activities are culturally responsive, welcoming, inclusive, and accessible to participants of diverse backgrounds, languages, and abilities. 
• Coordinate day-of event activities and provide on-site support to help ensure a positive and organized participant experience. 
• Assist with outreach and communication related to events, including promotion, reminders, participant follow-up, and distribution of materials and resources. 
• Track participation information, event feedback, and outreach data to support reporting and continuous improvement efforts. 

Program Coordination & Implementation (15%) 

• Support coordinated enrollment and community engagement efforts through outreach activities, event-based engagement, and partner coordination. 
• Collect, organize, and maintain participation records, engagement data, community feedback, and other program documentation. 
• Assist with maintaining organized records, tracking follow-up tasks, and supporting timely completion of deliverables and reporting requirements. 
• Participate in internal meetings, trainings, and cross-departmental collaboration efforts while contributing to a collaborative, inclusive, and equity-centered team culture. 

What Success Looks Like 

• ​​​​​​​Community-informed events that are inclusive, well-attended, and reflective of family needs and cultures 
• ​​​​​​​Strong, trust-based relationships with families, PAC members, providers, and community partners 
• Increased access to and participation in Hub programs, particularly among historically underserved communities 
• ​​​​​​​Organized, responsive, and well-coordinated outreach, meetings, and engagement activities 
• ​​​​​​​Use of participation data and community feedback to continuously improve outreach, engagement, and event effectiveness 

This job description describes the general nature and level of work performed by employees assigned to this position. This is not an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. 

Additional Competencies and Required Skills 

• Demonstrated commitment to racial equity, inclusion, and community-centered practice 
• ​​​​​​​Ability to build and maintain trust-based relationships with diverse families, providers, and community partners 
• Cultural humility and comfort engaging across languages, cultures, and lived experiences 
• Strong interpersonal skills and the ability to represent the Hub professionally in community settings 
• Excellent written and verbal communication skills, including clear documentation and note-taking. 
• Strong planning, organization, and time-management skills 
• Experience coordinating or supporting community events, meetings, or convenings 
• Ability to manage multiple tasks, meet deadlines, and maintain accuracy and attention to detail 
• Strong critical thinking and problem-solving skills 
• Ability to work independently  
• Ability to collaborate effectively within a cross-functional team and contribute to a positive, inclusive team culture 
• Professionalism, reliability, and the ability to maintain confidentiality and compliance with organizational and state requirements 
• Proficiency with standard office and virtual communication tools (e.g., email, shared drives, Microsoft Office, Zoom). 
• Flexibility to work occasional evenings or weekends to attend community events and meetings 
• Ability to travel within Multnomah County for outreach, events, and partner engagement 

Supervision and Working Relationships 

Supervisory Direction Received: 

• This position works closely with and under the direction of the ELM Hub Director 

Working Relationships: 

• ELM Hub team, Impact Team, UWCW Staff 

Supervises: 

• No direct reports  

Education, Skills, Experience, and Training Required for this Position 

We encourage you to apply even if you don't meet all the qualifications listed. We value diverse skills and experiences, so we invite you to apply if you believe you can succeed in this role.  

• Associate’s or Bachelor’s degree in a related field, or equivalent combination of education and relevant community-based experience. 
• 2-3 years of experience in early childhood, family engagement, or community-based programs (e.g., Head Start, childcare, preschool, or similar settings) 
• Deep connection to or understanding of Multnomah County or the broader tri-county region strongly preferred 
• ​​​​​​​Experience coordinating or supporting community events, outreach activities, or multi-stakeholder meetings. 
• Strong interpersonal and cross-cultural communication skills, with experience working with diverse communities 
• Experience collecting, interpreting, and using data to inform decisions, improve programs, and drive next steps 
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort learning new digital tools and platforms. 
• Ability to travel within Multnomah County for events, partner meetings, and outreach activities. 

Physical Requirements 

• Work is primarily performed indoors, within an open office setting with a moderate noise level and occasional exposure to scents. 
• ​​​​​​​Work is conducted in a hybrid office setting, with frequent community events that require in-person attendance, which may be in the evenings or on the weekends 
• Frequently required to sit at a computer in a stationary position. 
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.