Community Health Worker - Chuukese
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Overview
Job Description
Primary Purpose:Provide case management, outreach, health education and interpretation services. Assist in training students in the health professions and health care professionals regarding cultural issues and health care. Serve as an advocate for appropriate, quality health and social services. The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care. Essential Duties: Interpretation services
Provide oral and written interpretation services, providing health education and counseling as needed
Assist patients in filling out intake and other forms for the medical visit
Assist patients in connecting with entitlements: My Connection referrals, medical insurance, financial, housing etc.Provide referral to outside agencies, per the health care team
Document all contacts in patient's chart
Attend training and classes for improvement of services
Help patients connect to appropriate staff when requesting medication refills
Provide health education and counseling to patients
Assist in training students in health professions and health care professionals as well as patients regarding cultural issues and health care Front DeskAssist in scheduling patient for appointments
Able to register all new patients, obtaining appropriate signatures as needed (registration form, sliding scale notification, HIPPA, ROI, etc)Call or write patient appointment reminders, no-shows, referrals
Recall patients for follow up appointments at least once a month
Verify patient insurance
Assist patients with outside billing problems Extended Duties:Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly Other Duties:Responsible for providing clerical support for various departments or projects
Assist in other delegated projects
Attend trainings and classes for the improvement of their services
Assist in Clinical Outreach activities Regular and reliable on-site attendance is required. Minimum Qualification Requirements: Skills/Knowledge:Knowledge of the community and community service resources especially in Kalihi Palama area and Honolulu Downtown area preferred
Fluency in English and Chuukese required. Ability to read, understand and translate technical/medical instructions furnished in written, oral or diagram form in both English and specified language required
Basic knowledge of computer skills Education:High School Diploma or GED required
Certification as a professional translator preferred but not required
Certification as a professional community health worker preferred but not required
Post-secondary education preferred but not required Experience:One year of experience in providing bicultural and bilingual services in a community health center or similar setting preferred but not required
Formal training in medical terminology preferred but not required
Formal training as a community health worker preferred but not required Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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