Community Liaison
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$80,000-$120,000/year
Benefits
Career Development
401k Matching/Retirement Savings
Job Description
About Kind Senior Care
Kind Senior Care was founded in 2019 with the mission of helping people live independently at home while providing peace of mind for family and loved ones. We’ve already supported hundreds of families, and we’re continuing to grow. We are now seeking a Community Liaison to join our team in Massachusetts and support our mission. Our three core values—compassion, integrity, and innovation—guide everything we do, and we’re looking for someone who shares these values to help us expand our reach and continue delivering exceptional care.
Position Overview
As a Community Liaison, you will be the face of Kind Senior Care within the community—building strategic relationships and upholding our core values in every interaction. You will focus on establishing and nurturing referral partnerships with a range of healthcare and community-based organizations, including skilled nursing facilities, hospitals, assisted/independent living communities, home health agencies, hospice providers, and geriatric care managers. By showcasing the value and quality of our private care services, you’ll play a pivotal role in helping us achieve our mission of delivering the best care in New England—starting right here in Massachusetts.
Key Responsibilities
- Community Representation: Exemplify Kind Senior Care’s mission and values at all times, serving as an ambassador for our brand.
- Relationship Building: Identify, establish, and maintain strong connections with key referral sources such as skilled nursing facilities, hospitals, assisted and independent living communities, home health agencies, hospice providers, and geriatric care managers.
- Sales & Growth:
- Develop and execute a strategic plan to meet and exceed quarterly growth targets.
- Conduct meetings, presentations, and follow-ups to introduce our services and secure referrals.
- Collaborative Coordination: Work closely with our care coordination teams to facilitate a seamless onboarding process for new clients, reinforcing a reputation for exceptional care.
- Territory Management:
- Maintain regular outreach and visibility within the North Shore, Boston North, and Merrimack Valley regions.
- Attend networking events, professional conferences, and community gatherings to expand our referral network.
- Reporting & Analysis: Track performance metrics, maintain comprehensive records of sales activities, and report progress to leadership to inform strategic decisions.
Qualifications
- Experience: 3-5 years in outside sales, business development, or community relations (healthcare or senior care experience strongly preferred).
- Education: Bachelor’s degree in business, marketing, or a related field (or equivalent professional experience).
- Communication Skills: Excellent presentation, negotiation, and interpersonal skills, with the ability to instill confidence and build trust.
- Values-Driven: Proven integrity and empathy, reflecting our commitment to providing high-quality, compassionate care.
- Organization & Self-Motivation: A proactive individual with excellent territory management skills and the drive to work independently in a fast-paced environment.
- Travel: Must hold a valid driver’s license and have reliable transportation for travel throughout the designated territory.
Why Join Kind Senior Care?
- Competitive Compensation: $80k to $120k (includes base salary + uncapped bonus potential)
- 401k with company match
- Mileage reimbursement
- Professional Growth: Become part of a growing organization that places a high value on development and advancement.
- Supportive Culture: Work alongside a caring team devoted to delivering top-tier care to our senior clients.
- Meaningful Impact: Your success directly shapes the well-being of seniors in your community and advances our broader goal to be New England’s best private care provider.
Help us shape the future of senior care in Massachusetts—and beyond!
Compensation: $80,000.00 - $120,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We might be biased, but we think that Kind Senior Care is a pretty great place to work! The work we do is transformative for seniors and their family and friends. If you have a passion for helping others and providing care is more than just a job, you might be a great fit for Kind. Our Caregivers feel good about the work they do, and we provide state of the art training to help you every step of the way. We also provide all necessary PPE, and our Caregivers work 1v1 with our clients in the home. We are proud to announce that Kind has received the Best of Home Care - Employer of Choice Award for 2022 and 2023!
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FAQs About Community Liaison Jobs at Kind Senior Care
What is the work location for this position at Kind Senior Care?
This job at Kind Senior Care is located in North Andover, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Kind Senior Care?
Candidates can expect a pay range of $80,000 and $120,000 per year.
What employment applies to this position at Kind Senior Care?
Kind Senior Care lists this role as a Full-time position.
What experience level is required for this role at Kind Senior Care?
Kind Senior Care is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Kind Senior Care for this role?
Kind Senior Care offers following benefits: Career Development and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Kind Senior Care?
You can apply for this role at Kind Senior Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.