Community Manager

Running a thriving residential community takes more than operational know-how — it takes genuine care for the people who call it home, the team that keeps it running, and the standards that make it a place worth living. If that sounds like the kind of work that energizes you, read on.

Havenpark Communities is a fast-growing owner and operator of manufactured home communities across the U.S., with more than 100 communities and 30,000 homesites nationwide. Our mission is simple: create caring, attainable communities for residents and a rewarding workplace for the people who serve them. We’re looking for a Community Manager to lead one of our communities and make that mission a daily reality.

About the Role

As a Community Manager II, you’re the heartbeat of your community. You’ll lead a team, champion resident satisfaction, drive occupancy and sales results, and ensure your community operates at the highest standard — financially, physically, and culturally. You’ll be empowered to make decisions and supported by a collaborative field leadership team every step of the way.

Team Leadership

• Build and sustain a high-performing team culture grounded in Havenpark’s core values: Respect, Grit, Collaboration, Stewardship, and Boldness
• Coach and align your team around shared community goals and company priorities
• Drive consistent execution of Havenpark’s standard operating procedures to achieve full operational excellence
• Ensure your community meets or exceeds monthly and quarterly targets for net operating income, occupancy, collections, and home sales
• Maintain compliance with all federal and state regulations, including Fair Housing Standards

Resident Relations & Retention

• Create a resident experience worth renewing — addressing issues with urgency, empathy, and follow-through
• Execute intentional touchpoints throughout the resident journey to drive satisfaction and year-over-year renewals
• Maintain accurate resident ledgers, generate monthly billing, and ensure work orders are resolved within 48 hours
• Oversee occupancy of rental homes and manage the sale of on-site homes

Financial Management

• Track and protect a positive net operating income (NOI) for your community
• Manage expenses strategically through close oversight of vendors, suppliers, and staff spending

Collections

• Ensure rent is billed accurately and collected on time
• Execute all required legal notices and actions in compliance with state law and Fair Housing Standards

Community Pride & Curb Appeal

• Ensure all equipment and amenities meet safety standards and Havenpark’s community guidelines
• Maintain beautiful, well-kept homesites and common areas that residents are proud to come home to
• Contribute to capital planning and ensure projects are delivered on time, on budget, and on scope

What You Bring

• 3+ years of experience in multi-family property management; manufactured housing experience is a plus
• Strong organizational skills, sharp attention to detail, and a solutions-oriented mindset
• Excellent written and verbal communication skills with the ability to connect with residents, team members, and leadership alike
• Comfortable managing multiple priorities in a fast-paced environment
• High school diploma or GED required; Associate’s degree preferred
• Valid driver’s license with a clean driving record
• Ability to pass a criminal background check
• Physical ability to walk the community regularly and occasionally lift materials and supplies

Why Havenpark?

At Havenpark, we believe that a great community starts with great leadership. As a Community Manager, you won’t just oversee operations — you’ll shape the daily lives of hundreds of families and build a team culture that people are proud to be part of.

We’re growing intentionally and investing in the people who grow with us. If you’re a natural leader who takes ownership, leads with care, and is energized by results — we want to hear from you. Apply today and bring your community to life.