Community Manager - Madison Hall

Community Manager

Clemmons, NC | Fully On‑Site

SYNCO Properties, Inc. is seeking an experienced and resident-focused Community Manager to lead the day-to-day operations of a residential apartment community in Clemmons, NC. This is an exempt, fully on‑site leadership role ideal for a hands-on professional who excels at team leadership, operational excellence, and delivering a high-quality resident experience.

Position Summary

The Community Manager is responsible for managing the community in accordance with SYNCO Properties' policies and procedures, with a focus on maximizing occupancy, revenue, and long-term asset value while maintaining superior physical conditions and resident satisfaction.

Key Responsibilities

• Oversee all daily operations, leasing, marketing, and resident relations
• Lease apartments to qualified applicants while maintaining screening standards
• Ensure units and common areas are market-ready and well maintained
• Supervise, train, schedule, and evaluate on-site staff
• Manage rent collections, delinquency follow-up, reporting, and budgets
• Coordinate maintenance activities, vendor work, and contract oversight
• Complete weekly and monthly operational and financial reports accurately and on time
• Enforce company policies, Fair Housing laws, OSHA, and risk management standards
• Maintain positive resident relationships and resolve concerns professionally
• Ensure on-call rotation is created and respond to after-hours emergencies

Qualifications

• High school diploma or equivalent required; college coursework or degree preferred
• CAM or ARM designation preferred
• Three or more years of apartment or property management experience preferred
• Strong leadership, leasing, sales, and customer service skills
• Experience with Yardi or similar property management software required
• Excellent verbal and written communication skills
• Ability to walk the property and climb stairs daily
• Valid driver's license and current vehicle insurance required

Compensation & Benefits

We offer a competitive compensation package and comprehensive benefits while promoting a healthy work/life balance.

Our benefits include:

• Competitive salary with quarterly and discretionary bonus programs
• Generous apartment rental discounts
• Medical, Dental, Life, Short‑ and Long‑Term Disability coverage
• 401(k) with company match (100% of the first 3%, plus 50% of the next 2%)
• 128-240 hours of PTO based on tenure, plus 11 paid holidays
• Wellness reimbursement up to $200 annually
• Employee Assistance Program (EAP) at no cost
• Ongoing training, promotion, and advancement opportunities
• New‑employee referral bonus program

If you are a proactive leader who takes pride in delivering strong operational results and an exceptional resident experience, we encourage you to apply.

SYNCO Properties, Inc. is an Equal Opportunity Employer.