Community Outreach Manager - Contract (Charlotte-based)

You must be Charlotte-based or within commuting distance to CharlotteAbout Us:Blueprint Creative Group is a strategic communications agency supporting state, local, and federal government agencies with enterprise-wide communications, public affairs, and program management.Position Overview:Blueprint seeks an experience Community Outreach and Engagement Manager with deep ties across the Charlotte community and with a background supporting local outreach for programs, stakeholder engagement, event activation. You must understand the various communications across Mecklenburg County.This candidate owns the outreach calendar, manage multilingual ambassadors, and ensure Safe-Harbor language compliance across all face-to-face activations and grassroots media.

Core Responsibilities

1. Outreach Strategy & Calendar – Develop a rolling six-month schedule of pop-ups, town halls, roadshows, school programs, and event activations.

2. Stakeholder Relations – Cultivate relationships with neighborhood associations, faith leaders, schools, disability advocates, and ethnic-media outlets; maintain contact CRM.

3. Ambassador Program – Recruit, train, and schedule multilingual street-team staff; create quick-reference talking-point cards and briefing decks for each activation.

4. Event Logistics – Secure permits, venue space, and load-in support; coordinate with Creative Lead for signage and collateral; manage on-site setup and teardown.

5. Data & KPI Tracking – Capture head counts, pledge sign-ups, QR scans, and attendee sentiment.

6. Safe-Harbor Compliance – Ensure all outreach materials are available in English and required languages; arrange interpreters as needed.

7. Budget & Vendor Oversight – Track outreach expenses, incentive items, and freelance payments against task-order budgets.

Qualifications & Skills

• 5+ years in community engagement, public involvement, or grassroots marketing—preferably in transportation, public health, or civic programs.

• Demonstrated success organizing multilingual, multicultural outreach in the Charlotte–Mecklenburg area.

• Proficient with project-management tools (Trello, Asana) and CRM/contact-management platforms.

• Strong public-speaking and facilitation skills; comfortable working evenings/weekends.

• Bilingual (English + Spanish) strongly preferred; additional Safe-Harbor languages a plus.

• Familiar with ADA, Title VI, and Safe-Harbor translation standards.

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