Community Relations Manager

Community Relations Manager

Always Best Care Montgomery County, MD | Full-Time | Field-Based Role

Pay:

$60-80k per year base salary + commission

• Additional earnings for closed placements and performance growth

• Mileage reimbursement included

Job Overview

Always Best Care of Montgomery County is seeking a driven, relationship-focused Community Relations Manager to join our growing team. This is a high-energy, field-based business development role ideal for someone who thrives on building referral partnerships, networking in the community, and connecting families with senior care solutions.

This role is approximately 90% field-based and 10% office-based, requiring strong independence, organization, and the ability to manage and grow referral relationships throughout the territory.

What You'll Do

• Conduct face-to-face marketing visits with healthcare professionals and referral partners

• Build and maintain relationships with hospitals, rehab centers, physicians, assisted living, and senior care providers

• Deliver community-based presentations and professional in-services

• Generate and manage a strong referral pipeline using CRM systems

• Respond quickly to inquiries and referral sources (often within 1 hour)

• Conduct client and family consultations to assess care needs, preferences, and budgets

• Research and coordinate appropriate In-home care and senior living options

• Attend networking events, health fairs, chamber meetings, and community outreach activities

• Report daily activity and provide weekly updates to leadership

Territory

• Primary focus on Montgomery County, Maryland, including adjacent territories.

Schedule

• Full-time position

• Flexible, self-managed schedule

• Approximately 90% field / 10% office

• Evening and weekend outreach may be required

• On-call responsiveness expected for referral sources

What We're Looking For

• Strong "hunter" mindset with a drive to build new business

• Independent, self-motivated, and highly accountable

• Excellent relationship-building and communication skills

• Comfortable working in the field and initiating outreach ("door-knocking" mindset)

• Competitive, goal-oriented, and resilient

• Able to handle rejection professionally

• Service-driven with a passion for helping seniors and families

• Strong organizational and follow-up skills

• Ability to work with urgency and prioritize referrals

• Experience selling a service strongly preferred

Ideal Candidate Traits

• Confident, personable, and likable

• Strong networking and relationship-builder

• Comfortable using CRM systems

• Highly organized with strong territory management skills

• Able to work independently with minimal supervision

• Professional presence in healthcare and community settings

• Able to connect with diverse populations and communities

Qualifications

• Healthcare, senior care, or business development experience preferred

• Outside sales or service-based sales experience strongly preferred

• CRM experience preferred

• Strong communication and presentation skills

• Ability to manage fast-paced outreach and multiple priorities

• Must be comfortable with high responsiveness expectations

Why Join Us

At Always Best Care Rockville, you'll play a key role in helping families navigate important care decisions while building strong, meaningful relationships across the healthcare community. This is a high-impact role for someone who is motivated by connection, growth, and making a difference.