Community Relations Representative

Be the reason residents choose to stay.

At LSCRE, we believe great communities don’t just happen-they’re built through meaningful relationships, consistent communication, and exceptional experiences.

As a Community Relations Representative, you are the face, voice, and energy of the property. You guide prospects to become residents, turn residents into advocates, and help create a community people are proud to call home.

What Success Looks Like

• High occupancy and strong leasing performance driven by your ability to connect, tour, and close

• Renewal rates that outperform expectations because residents trust you and feel valued

• Delinquency kept under control through proactive, consistent communication

• A vibrant, engaged community where residents participate, connect, and stay longer

• A reputation as the “go-to” person—someone residents enjoy working with and teammates rely on

How You'll Achieve It

1. Build Relationships That Drive Retention

• Lead renewal conversations that feel personal—not transactional

• Establish trust and rapport so residents choose to stay

• Serve as the approachable, solution-oriented “Good Cop” residents rely on

2. Turn Leads Into Leases

• Manage all inbound leads (Elise AI, phone, email, walk-ins) with speed and intention

• Deliver engaging, personalized tours that highlight value—not just features

• Follow up consistently and close with confidence

3. Create an Engaged Community

• Plan and execute events, newsletters, and social engagement

• Foster a sense of belonging that keeps residents connected

• Be proactive in communication—residents should always feel informed

4. Own Communication & Collections

• Drive rent collection through consistent outreach (calls, texts, emails, in-person)

• Communicate clearly and empathetically with delinquent residents

• Partner with leadership on escalations and solutions

5. Think Like an Operator

• Track market trends, pricing, and competitor activity

• Bring insights to leadership that influence strategy

• Collaborate in monthly meetings to set goals and improve performance

Fuel For Your Success

• Monthly bonus based on your property's performance 

• Paid Time Off

• 18+ Holidays & Work Optional Days

• Discounted housing benefits (that increase annually!)

• Group medical, dental, and vision insurance

• Long-term disability and life insurance plans

Ready to Make a Difference? JOIN NOW!

1. Click the link (if applicable).

2. Submit your resume.

3. Submit an introduction video and tell us why you think YOU are a good fit for our team.

4. Complete the Culture Index assessment (required to be considered). To do so, copy and paste this link in your URL: https://go.cultureindex.com/s/o0s8Ma3pIE

5. Wait for us to connect with you regarding interview scheduling.

6. Learn more about your new potential team at lscre.com!

️ Apply today and start making an impact with LSCRE!

Disclaimer & Requirements

• Bilingual proficiency in English and Spanish preferred at properties where applicable.

• Ability to regularly walk the property, inspect conditions, and engage with residents in person.

• Commitment to fair housing compliance, documentation accuracy, and operational excellence.

• Previous property management experience preferred, but not required. We value leadership potential, accountability, and the drive to learn and grow.