Complaint Technician / US 50 General Staffing

US-below 50 General Staffing PHIAJP00003829

• Helps to execute diverse complex tasks based on individual understanding and technical knowledge to support complaint return product processes.

• Assists in remedying complex return device malfunctions, helps to execute product quality inspection activities within the project scope.

• Works with limited supervision, escalating issues to superiors as needed and develops a substantial understanding of relevant regulations, requirements, and standards.

• Aids to implement process improvements, supports protocols, ensuring adherence to good laboratory practices (GLP) and good documentation practices (GDP).

• Provides support towards the execution of validation protocols and testing methods for new products and processes to ensure they meet quality standards as needed.

• Engages in continuous learning and on-the-job training to enhance skills and knowledge, and ensures quality of own work by conducting checks and taking responsibility for the accuracy of work.

• Adheres to all safety protocols and guidelines, including the proper handling and disposal of used devices, hazardous materials, to maintain a safe working environment for oneself and others.

• Escalates issues to superiors and participates in planning and priority settings within their area of responsibility.Requirements

• Minimum required Education: High School Diploma, Vocational Education or equivalent.

• Minimum required Experience: No prior experience required

• Minimum required Certification: N/APreferred Skills

• Digital Literacy

• Quality Specifications

• Quality Control

• Inspection

• Quality Management Systems (QMS)

• Troubleshooting

• Regulatory Requirements

• Technical Documentation

• Process ImprovementsWork Location:

BothellWashingtonUSA98021