Complex Care Coordinator (41024)

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Medicaid Health and Resource Branch.

This position requires you to be on-site in Helena.

This position is responsible for researching, developing, and implementing a complex care position with a focus on Alzheimer's disease and related dementias (ADRD). The position will serve as a lead case manager and will report directly to the Executive Director, Medicaid and Health Services Branch.

The position will be responsible for designing, developing, and implementing a complex care management initiative, with support from Department leadership. The member population will include significantly complex medical conditions and/or mental health co-morbidities. This position will be responsible for managing multiple highly complex cases simultaneously.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of Alzheimer's disease and related dementias, person-centered care principles, and care models

• Ability to research and interpret federal and state health care regulations.

• Skilled in technical writing and verbal communication.

• Skilled in managing timelines and managing the logistics of numerous complex cases.

• Meet minimum qualifications:

• Bachelor's degree in health care, human services, business, or public administration.

• Four years' experience in case management, including complex cases.

• Other combinations of education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. However, it also requires you to be on-site in Helena. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

This position is open until filled with frequent screening of applicants.