Compliance And Research Manager

Summary of Job Responsibilities

This position is responsible for the management of a team within the Benefits Administration Division. This manager oversees the Compliance and Research Team which is responsible for regulatory alignment with the state laws and PERA rules related to member salaries, required contributions and membership, and post-retirement employment provisions. Other duties include coordination and scheduling of workload and projects; setting expectations and monitoring work for timely completion and quality assurance; performance management; and the handling of escalated and complex issues for the Compliance and Research Team.

IDEAL CANDIDATE

Colorado PERA is seeking a manager for our Compliance and Research Team. The ideal candidate is a confident leader and experienced communicator who can build trust and drive results. They must be a big picture thinker with experience interpreting and applying law when necessary. Our ideal candidate will be willing to work with an established team to foster individual growth and professional development. They will have a proven track record of fostering a strong, collaborative team culture, and can demonstrate an ability to consistently influence and inspire others through clear communication and integrity. If you are a motivated, goal-oriented professional looking for a specialized team to apply your unique leadership skills, then this is a great fit for you.

Essential Duties and Responsibilities

Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodations.

• Supervises the daily work assignments of the Compliance and Research team

• Oversees team projects, including the management of project timelines, prioritization of tasks, and progress monitoring.

• Manages the resolution of escalated employer, retiree, and member reported inquiries or issues

• Analyzes, evaluates and develops strategies to ensure compliance with PERA rules and laws

• Meets regularly with staff to provide coaching, mentoring, and feedback

• Sets and communicates standards and expectations that are specific and measurable for productivity goals and employee development; prepares and conducts performance reviews and corrective action when necessary

• Ensures that staff have the resources and tools needed to effectively perform their job duties, research issues, and provide timely and accurate information and solutions

• Communicates regularly with senior management about operational issues, concerns, and status of work projects and assignments; seeks and implements feedback

• Partners with other divisional managers, internal divisions and/or outside vendors in managing operational systems, processes, forms, and publications

• Collects and researches complex or diverse data; Presents findings and data trends to management when necessary

• Identifies process improvement opportunities and presents recommendations and business-case justifications for modification or changes

• Visibly supports management decisions and change efforts, and translates vision and strategy to staff

• Partners with Human Resources in the interviewing, hiring, and training of team members

• Participates in training and educational opportunities for ongoing professional development

• Maintains regular and prompt attendance in the workplace

• Carries out other duties and special projects as assigned

Job Qualifications

• Bachelor's degree in business, public administration, or related field is preferred; five years or more of progressive experience in leadership or direct experience to the essential functions described. The equivalent combination of education and experience, preferably in pension/retirement plans and/or the financial services industry, is acceptable

• Demonstrated leadership and management capabilities

• Effective verbal and written communication, interpersonal, and professional collaboration skills

• Ability to deal with sensitive and/or confidential information and situations in a professional manner

• Problem solving skills and an ability to deal effectively with challenging situations

• Experience exercising ethical decision-making, discretion, and sound judgment

• Ability to comprehend and readily communicate complex information

• Knowledge of information systems, databases, and personal computer applications

• Ability to prioritize, organize, and work with minimal supervision, and act with an appropriate sense of urgency

• Highly detail oriented with a strong aptitude for mat

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.

• Occasional moving and positioning supplies in excess of 20 pounds

• All employees are expected to present themselves in a professional manner in alignment with the financial services industry

• Ability to sit for prolonged periods of time

• Ability to operate standard PC equipment

• Ability to manage frequent deadlines and tight schedules

Hybrid Work Option

• Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.