Compliance & Data Quality Specialist

Role summary

Key responsibilities:

Alignment with DQ and Risk and Controls CoEs

• Act as the named wireless representative to the DQ and Risk and Controls CoEs, attending governance forums and working groups.
• Translate CoE policies, standards, and control frameworks into wireless-specific requirements and procedures.
• Coordinate CoE requests, audits, and assessments with operations, engineering, and telemetry teams.
• Report wireless data quality and control status to CoE leads and Client stakeholders on an agreed cadence.

Data quality management

• Define data quality rules and metrics for wireless data, including accuracy, completeness, consistency, timeliness, and uniqueness.
• Maintain the integrity of wireless inventory and configuration data across the CMDB, asset registers, management platforms, and monitoring tools (AP and controller records, locations, models, firmware, ownership).
• Run regular data quality checks and reconciliations between sources, and investigate and resolve discrepancies.
• Perform root cause analysis on recurring data issues and drive process or tooling fixes.
• Maintain data dictionaries, metric definitions, and data lineage documentation.
• Work with the telemetry team to validate that dashboards and health scores rest on reliable data.

Risk and controls

• Maintain the wireless risk register and control library, mapping controls to the wireless environment.
• Perform control testing and self-assessments, including configuration baselines, access management, change control, firmware currency, and wireless security settings (WPA3, 802.1X, guest and IoT segmentation, rogue AP detection).
• Collect, review, and retain audit evidence, and support internal, external, and regulatory audits.
• Track control exceptions, findings, and remediation actions through to closure.
• Assess risks from end-of-life hardware, unsupported firmware, and non-standard configurations, and recommend mitigation.

Compliance monitoring

• Monitor adherence to security policy, regulatory requirements, and design standards across regions and sites.
• Identify configuration drift and non-compliance, and coordinate remediation with operations and engineering.
• Support change and release governance by verifying compliance checks before and after changes.
• Track vendor and licensing compliance, and lifecycle and support status.
• Support privacy and data protection requirements for collected wireless data, including retention and access controls.

Reporting and continuous improvement

• Produce compliance, risk, and data quality scorecards by region and site.
• Highlight trends, systemic issues, and high-risk areas with recommended actions.
• Contribute to the design standards assessment and operational runbooks with compliance and data quality requirements.
• Promote awareness of data quality and control responsibilities across wireless teams.

Years of Experience:

• 12 Years of Experience

Top Skills:

• Wireless dedicated resource aligned to Data Quality (DQ)
• Risk and Controls Centers of Excellence (CoEs)
• Network Support / Compliance monitoring