Compliance Manager, Verification Programs (Dietary Supplements)

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

This is a hands-on, non-supervisory position responsible for providing compliance management to the Verification Programs department. The incumbent manages certification/accreditation activities that impact Verification Programs, applicable documentation (SOPs, forms, manuals), and associated audits to meet program objectives and support USP’s Mission. Additionally, this person assists with quality continuous improvement processes as well as Verification documentation reviews for Program participants.

This is a "remote+" opportunity requiring onsite visits 1-3x/month in our Rockville, MD Headquarters, so must be within reasonable commuting distance.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Compliance Manager, Verification Programs has the following responsibilities:

• Manages certification and accreditation activities for the Verification Program.
• Ensures compliance with and implementation of standards and schemes in which the Verification Program participates – (e.g., ISO 17020, ISO 17065, GRMA).
• Aids in external and internal audits to maintain applicable certifications/accreditations, including monitoring of open audit observations.
• Manages documentation (SOPs, forms, manuals) creation, revision, and archival for the Verification Program.
• Assist with Verification Program documentation reviews for Program participants - quality control and manufacturing (QCM) records, GMP facility audit reports, and change requests.
• Other duties as assigned.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor’s degree and at least 10 years of experience in quality and/or regulatory compliance in the dietary supplement, nutraceutical, or food industries.
• Excellent organizational, time management, and interpersonal skills.
• Advanced degree or professional certification (e.g., ASQ-CQA, RAC, PCQI).
• Experience with ISO requirements, specifically ISO 9001, 17065, 17020, and/or 17025.
• Experience with quality management systems (QMS), internal and external audits, and quality continuous improvement processes.

Additional Desired Preferences

• Experience with 21 CFR 111, 21 CFR 117, and GRMA requirements.
• Ability to proactively identify and manage issues, risks, challenges, and barriers, with sound judgment on when to escalate; solutions-oriented mindset required.
• High accountability and drive for results.
• High level of proficiency with office technologies and computer applications including Microsoft ® Word, Excel, PowerPoint, Visio, Teams, and Adobe Acrobat.

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Compensation

Base Salary Range: USD $100,042.00 – $142,560 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.