Computer Lab Monitor
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$32,000-$36,500/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
If asked to describe the culture at Metropolitan Family Services, we could do that in one word.COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.
Metropolitan Family Services (MFS)empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!
We are now hiring for a full-timeComputer Lab Monitorto join ourCalumet/Altgeld Team!
SALARY:
- The average starting salary for thispositionwill fall in the range of $32,000 and$36,500 annually. Where candidates fall in this range will be based on skill and experience level.
ESSENTIAL JOB FUNCTIONS:
- Monitors all participants working in the digital resource center and ensures participants are complying with the rules of the digital resource center.
- Behave in a professional manner treating all participants with courtesy and respect.
- Opens and closes DRC daily.
- Maintains daily sign in sheets of participants utilizing the DRC.
- Maintains the reservation process for other agencies/partner's needs.
- Assist participants with printing, saving and retrieving documents, general software troubleshooting, and/or direct resources which may be of assistance.
- Reports and documents any instances of misuse or damage of computers and equipment to the supervisor immediately. Submits tickets to CHA information technology services department help desk for issues related to hardware/software and computer/printers.
- Performs basic maintenance such as changing toner cartridges, loading paper and clearing paper jams.
- Cleans equipment (monitors, computers, and desks) daily or as needed.
- Assist in the receiving and distribution of office supplies and monitors inventory level.
- Answers incoming calls, ensures messages are given to the appropriate individuals, welcome visitors, and responds to routine inquiries related to the DRC.
- Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
- Facilitates monthly digital literacy affiliated programming.
- Attend mandatory funder program meetings and trainings.
- Required to work one late night monthly and two Saturdays within the year.
- Other duties assigned.
KNOWLEDGE, SKILLS and ABILITIES:
- Must possess basic computer skills. Knowledge of Microsoft Office and intern navigation desirable.
- Must be a self-starter, have integrity, and ability to work independently.
- Good customer service, oral and written communication skills.
- Demonstrated ability to render adequate service to clients and to organize and manage job effectively.
- Ability to work effectively with diverse individuals and groups.
QUALIFICATIONS:
- High school diploma required
- 2 years' experience required
ADDITIONAL REQUIREMENTS:
- Satisfactorily pass all relevant screenings and criminal background checks.
TRANSPORTATION/TRAVEL REQUIREMENTS:
- Driving for work not required. Travel between sites not required however travel to sites for program meeting are required
PHYSICAL DEMANDS:
- While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The employee may occasionally lift and/or move up to 25 pounds.
Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clickinghere!
Some highlights include:
- Medical Coverage, Dental Coverage, and Vision Coverage.
- Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
- FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
- Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
And so much more! Make sure you clickhere to see the full suite of benefits offered!
- Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.
MORE ABOUT US:
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Automate your job search with Sonara.
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FAQs About Computer Lab Monitor Jobs at Metropolitan Family Services
What is the work location for this position at Metropolitan Family Services?
This job at Metropolitan Family Services is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Metropolitan Family Services?
Candidates can expect a pay range of $32,000 and $36,500 per year.
What employment applies to this position at Metropolitan Family Services?
Metropolitan Family Services lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Metropolitan Family Services?
Metropolitan Family Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Metropolitan Family Services for this role?
Metropolitan Family Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Family/Dependent Health, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Metropolitan Family Services?
You can apply for this role at Metropolitan Family Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.