Computer Operations Manager (Onsite – Celebration, FL)

Connective Business SolutionCelebration, FL

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

About the Role

We are seeking an experienced Computer Operations Manager to support one of our enterprise government-sector clients. This role oversees daily IT operations, manages support teams, ensures system uptime, and drives operational excellence across multiple technology environments.

This is a hands-on leadership role responsible for service delivery, performance monitoring, incident management, team oversight, and field-based support activities.

Key Responsibilities

Lead and manage day-to-day IT operations across multiple sites.
Oversee system performance, uptime, and service delivery metrics.
Direct incident response and ensure timely escalation/resolution.
Supervise technical staff, provide coaching, and conduct evaluations.
Develop and enforce IT operational standards, best practices, and SLAs.
Plan and coordinate technology upgrades, deployments, and integrations.
Support hardware/software installations, patching, and troubleshooting.
Provide advanced support for network and telephony components.
Maintain operational documentation and ensure policy compliance.
Participate in disaster recovery and business continuity planning.

Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
7+ years of IT experience, with at least 3+ years in a leadership or operations management role.
Strong background in production support, enterprise IT operations, and incident management.
Proven experience managing technical teams in fast-paced environments.
Excellent communication, problem-solving, and decision-making skills.

Preferred Skills

Experience supporting enterprise infrastructure and multi-site operations.
Knowledge of network/telephony systems troubleshooting.
Strong understanding of IT governance, compliance, and operational standards.
Ability to mentor staff and promote a high-performance culture.

Work Environment

Onsite only in Celebration, Florida
Work hours between 7 AM – 6 PM, Monday–Friday (standard or rotating)
On-call rotation required
Must pass a Level II background check

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FAQs About Computer Operations Manager (Onsite – Celebration, FL) Jobs at Connective Business Solution

What is the work location for this position at Connective Business Solution?

This job at Connective Business Solution is located in Celebration, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Connective Business Solution?

Employer has not shared pay details for this role.

What employment applies to this position at Connective Business Solution?

Connective Business Solution lists this role as a Full-time position.

What experience level is required for this role at Connective Business Solution?

Connective Business Solution is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Connective Business Solution?

You can apply for this role at Connective Business Solution either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.