
Computer Support Associate
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Overview
Remote
On-site
Compensation
$30-$30/hour
Job Description
Payrate: $30.41 - $30.41/hr.Responsibilities:
- Provide onsite IT infrastructure support for employees, contractors, and business partners.
- Diagnose and resolve hardware, software, operating system, and peripheral issues.
- Perform workstation deployments, replacements, upgrades, and lifecycle management activities.
- Support employee onboarding, offboarding, and equipment provisioning processes.
- Manage local inventory, asset tracking, equipment storage, and asset audits.
- Coordinate warranty repairs, vendor support, and hardware break/fix activities.
- Support conference rooms, collaboration technologies, printing services, and audio/visual equipment.
- Troubleshoot network connectivity issues including wired, wireless, VPN, and remote access technologies.
- Execute incident, request, and task management activities through ServiceNow and other approved platforms.
- Assist with major incident response, site outages, and business continuity activities.
- Perform infrastructure support for local servers, network equipment, and manufacturing or engineering systems when required.
- Support cybersecurity initiatives, compliance activities, software deployments, and operating system patching efforts.
- Partner with centralized support teams to resolve complex technical issues.
- Develop and maintain technical documentation, operating procedures, and inventory records.
- Participate in after hours support and site critical response activities as needed.
- Experience providing desktop and infrastructure support in an enterprise environment.
- Strong troubleshooting skills across Windows operating systems, hardware, software, and peripheral devices.
- Experience with Microsoft 365 applications and services.
- Working knowledge of Active Directory, device management platforms, and endpoint support tools.
- Experience supporting network connectivity issues and basic infrastructure troubleshooting.
- Strong customer service, communication, and relationship management skills.
- Ability to manage multiple priorities and work independently with limited supervision.
- Ability to lift and move computer equipment and perform physical installation activities.
- Valid driver's license and ability to travel locally as business needs require.
- Experience supporting manufacturing, engineering, or field operations environments.
- Experience with ServiceNow incident and request management processes.
- Knowledge of asset lifecycle management and inventory controls.
- Experience supporting conference room technology and collaboration platforms.
- Familiarity with cybersecurity controls, endpoint protection, and compliance requirements.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field.
- Relevant industry certifications such as CompTIA A+, Network+, Microsoft, or equivalent technical certifications.
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FAQs About Computer Support Associate Jobs at Aditi Consulting
What is the work location for this position at Aditi Consulting?
This job at Aditi Consulting is located in Kingsburg, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Aditi Consulting?
Candidates can expect a pay range of $30.41–$30.41 per hour for this role.
What employment applies to this position at Aditi Consulting?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Aditi Consulting?
You can apply for this role at Aditi Consulting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.