Computer Support Specialist
Chameleon Integrated ServicesWashington, DC
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance.Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.We offer a Full Benefits package including:
- Competitive Employee Health Insurance options including dental
- 100% company paid vision plan
- 401K plan with generous company match and no vesting period
- 100% company paid life insurance
- 100% company paid long and short-term disability insurance
- Training allowance
- PTO and more
- Experience utilizing and supporting endpoint management and automation platforms such as Ivanti, KACE, Microsoft Intune, and JAMF to deploy software, manage devices, enforce policies and streamline routine tasks.
- The ability to manage and troubleshoot identity and access management services, including Microsoft Entra ID/Active Directory, multi-factor authentication (MFA), role-based access controls, and AWS-integrated identity solutions.
- The ability to diagnose and resolve authentication, connectivity, and endpoint performance issues by analyzing system logs, Event Viewer data, macOS Console diagnostics, and other relevant monitoring tools.
- A strong understanding of advanced system administration including patch management, baseline configuration, automated imaging processes, and the ability to troubleshoot and improve endpoint deployment workflows.
- A strong understanding of cloud and hybrid environment management, with specific experience supporting AWS-hosted resources, identify services, and integrations between on-premises and cloud-based infrastructures.
- A strong understanding of Zero Trust security principles, ensuring all endpoint, user, and network interactions follow the organization’s security, compliance, and configuration standards.
- Clear and effective communication, including the ability to document technical procedures, create user-friendly guides, and mention Level I technicians to enhance overall Service Desk capability.
- Must have excellent customer service and problem-solving skills and the ability to prioritize tasks to meet tight deadlines while maintaining professionalism and responsiveness.
- CompTIA Security+
- Microsoft Certified Endpoint Administrator Associate (or equivalent)
- Apple Certified IT Professional
- AWS Certified Cloud Practitioner (or higher-level AWS certification)
- ITIL Foundation or equivalent certification in service management
- Certified SysOps Administrator - Associate
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”
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FAQs About Computer Support Specialist Jobs at Chameleon Integrated Services
What is the work location for this position at Chameleon Integrated Services?
This job at Chameleon Integrated Services is located in Washington, DC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Chameleon Integrated Services?
Employer has not shared pay details for this role.
What employment applies to this position at Chameleon Integrated Services?
Chameleon Integrated Services lists this role as a Full-time position.
What experience level is required for this role at Chameleon Integrated Services?
Chameleon Integrated Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Chameleon Integrated Services for this role?
Chameleon Integrated Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Chameleon Integrated Services?
You can apply for this role at Chameleon Integrated Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.