Computer Support Specialist

FedwayBasking Ridge, New Jersey

$21+ / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$21+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Fedway is New Jersey's leading wine and spirits distributor. Servicing over 7,000 restaurants, clubs, taverns and retail stores in New Jersey. We market products that cover every category of the beverage alcohol industry and represent the world's leading distillers, wineries and importers. Our team of managers, sales agents and customer service representatives are here to ensure that you come first.

Fedway Associates is seeking a Computer Support Specialist to join our Tech Support Team.

This is a full-time position, paid hourly. There are alternating shifts throughout the day with other members of the team. The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support

Duties/Responsibilities:

Supports both computer hardware and software applications.
Configures and sets up equipment including, but not limited to, desktops, laptops, printers, desk phones, and mobile devices.
Assists users by answering questions and providing support promptly.
Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technicians or staff.
Records data are required to analyze and track problems to the final solution.
Prepares and presents reports related to IT problems and help desk activity for management review and action.
Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Proficient in Microsoft Windows and Microsoft Office
Excellent organizational skills and attention to detail.
Excellent interpersonal skills.
Ability to explain technical information in understandable language to nontechnical staff members.
Confidence to work independently and self-motivated.

Education and Experience:

Associates Degree or Technical School/Training
2-3 Years prior work experience is required

Physical Requirements:

Prolonged periods are sitting at a desk and working on a computer.
Must be able to lift approximately 15 pounds at times.

Compensation

• pay starts at $21 an hour• Annual bonus opportunity

Benefits• 401K• Paid holidays• PTO• Vacation Time• Medical, dental, vision, life insurance

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FAQs About Computer Support Specialist Jobs at Fedway

What is the work location for this position at Fedway?

This job at Fedway is located in Basking Ridge, New Jersey, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Fedway?

Candidates can expect a pay range of $21 (per hour).

What employment applies to this position at Fedway?

Fedway lists this role as a Full-time position.

What experience level is required for this role at Fedway?

Fedway is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Fedway for this role?

Fedway offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Fedway?

You can apply for this role at Fedway either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.