Computer Support Technician

Primary Care & Hope ClinicMurfreesboro, TN

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Overview

Schedule

Full-time

Education

Network (CCNA, CCNP, CCIE)

Career level

Senior-level

Remote

On-site

Job Description

Description

Reports To: Chief Information Officer

Employee Status: Non-Exempt

Position Summary: Under general supervision, but in line with established PC&HC policies and procedures, provide IT support to Primary Care & Hope Clinic.

Essential Functions

Represent PC&HC to the employees, patients, and guests in a courteous and professional manner. Provide prompt, efficient and accurate service.
Provide technical support and troubleshoot.
Maintain computer systems, provide technical support and teach employees the basic skills needed to operate PC&HC's systems.
Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners, phone system, and related hardware; pull cables and rewire or direct the rewiring of cables as required for new installations and office reconfiguration.
Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, network and peripheral equipment problems; make repairs and corrections where required.
Assist with assuring system security and HIPAA compliance.
Coordinate with contracted Information Technology Company to maintain all computer hardware and software and all other products and supplies necessary to keep computer systems operable.
Improve the patient experience and health care processes through Quality Assurance/Quality Improvement to help assure the provision of high quality health care, as well as an ongoing process of performance improvement.

Marginal Functions

____

Perform all other duties as required or assigned

Requirements

____

Vocational/Technical degree with training emphasis in Information Systems, Computer Operations, Networking Systems, or a related field; supplemented by previous experience and/or training in the computer informatics field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for the job.
Must follow all HIPAA and OSHA requirements.
Must possess and maintain a valid Tennessee driver's license and be available to travel to other site locations.
Must be able to lift 50 lbs.

This document is intended to describe the general nature and level of work performed. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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FAQs About Computer Support Technician Jobs at Primary Care & Hope Clinic

What is the work location for this position at Primary Care & Hope Clinic?

This job at Primary Care & Hope Clinic is located in Murfreesboro, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Primary Care & Hope Clinic?

Employer has not shared pay details for this role.

What employment applies to this position at Primary Care & Hope Clinic?

Primary Care & Hope Clinic lists this role as a Full-time position.

What experience level is required for this role at Primary Care & Hope Clinic?

Primary Care & Hope Clinic is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Network (CCNA, CCNP, CCIE). Candidates with relevant qualifications or equivalent experience may also be considered.

What is the process to apply for this position at Primary Care & Hope Clinic?

You can apply for this role at Primary Care & Hope Clinic either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.