Computer System Analyst

Summit Human Capital, LLCOklahoma City, OK

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Overview

Remote

On-site

Job Description

SHC Federal is seeking a highly motivated Computer Systems Analyst to provide Tier II support to federal agency end users. The ideal candidate will meet the following criteria:

Required:

· US Citizenship and ability to pass a federal background check and obtain DoD Secret clearance.

· High school diploma.

· Ability to work on-site in the Oklahoma City area.

· 6+ years of professional experience (or Bachelor’s degree plus 1+ years of experience).

· Experience with Microsoft/Windows operating systems including the MS Office suite of applications.

· Experience resolving software and hardware issues on end-user devices.

· Experience documenting ticket resolutions.

· Strong professionalism skills with ability to work with high-level government individuals.

· Strong written (email, chat) and verbal (phone, in-person) communication skills.

· Ability to obtain a CompTIA Security+ or similar certification within 6 months.

Desired:

· Existing DoD security clearance (Secret or Top Secret).

· Existing (active) CompTIA SEC+ certification.

· Experience with remote desktop tools.

Responsibilities:

· Support a 24/7/365 operation for a federal government agency.

· Work directly with end-users to resolve higher level technical issues related to devices (computers, phones, printers) and software.

· Use advanced troubleshooting techniques and technical knowledge.

· Document and record ticket resolutions.

· Use remote access tools to resolve technical issues remotely for users all around the country.

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FAQs About Computer System Analyst Jobs at Summit Human Capital, LLC

What is the work location for this position at Summit Human Capital, LLC?

This job at Summit Human Capital, LLC is located in Oklahoma City, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Summit Human Capital, LLC?

Employer has not shared pay details for this role.

What employment applies to this position at Summit Human Capital, LLC?

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