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Computer Technician

Netsync Network SolutionsHouston, TX
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

Detailed Description

Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems    

Roles and Responsibilities:

  • Maintain strong working relationships with customers and team.
    • Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
    • Understand warranty and insurance guidelines as it pertains to break-fix.
    • Customer, Partner/Vendor and cross-department relationship management.
    • Manage and update support cases in Customer, Netsync and OEM systems.
    • Work on site hardware support cases for Netsync's Onsite Support service requests.

Additional Duties:

  • Assist with on-site projects.
  • Assist in continual improvement to further streamline and automate existing processes and procedures.
  • Upkeep of work area.
  • Assist Network Team with network appliance installations.
  • Continued technical education.
  • Attend and contribute to weekly team meetings.
  • Other responsibilities as assigned by management.

Skills and Experience:

  • Strong attention to detail.
  • Good communication skills.
  • Good organization skills.
  • Good customer service skills.
  • Curiosity and strong desire to constantly learn.

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or Equivalent, CompTIA A+ or extensive break-fix experience, Valid Driver's License, Clean Driving Record.

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FAQs About Computer Technician Jobs at Netsync Network Solutions

What is the work location for this position at Netsync Network Solutions?
This job at Netsync Network Solutions is located in Houston, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Netsync Network Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Netsync Network Solutions?
Netsync Network Solutions lists this role as a Full-time position.
What experience level is required for this role at Netsync Network Solutions?
Netsync Network Solutions is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Netsync Network Solutions for this role?
Netsync Network Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Netsync Network Solutions?
You can apply for this role at Netsync Network Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.