Computer User Support Specialist

Semper Valens Solutionsdallas, TX

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Job Description

Computer User Support Specialist

Full Time, Lackland AFB, TX

Secret clearance with TS/SCI eligibility

This position is contingent upon contract award

Job Description:

Provides Tier I–II end-user support for Air Force personnel and mission systems.

Primary Responsibilities

Provide customer support using approved Air Force ticketing systems.
Support accounts, email, office applications, and hardware issues.
Document, track, and resolve incidents and service requests.
Build and deploy workstations using approved configurations.
Support classified and unclassified mission systems.
Provide remote desktop support and on-site troubleshooting.
Process moves, adds, and changes.
Support multimedia, VTC, and conference room systems.
Provide user training and assist with mass deployments.
Ensure systems remain compliant with patching and security requirements.

Security Requirements

U.S. Citizenship required
Active TS/SCI eligibility required

Baseline Certifications

Proficiency in Microsoft Active Directory; Microsoft Server 2008, or higher; proficiency in VMWare 5.1or higher and VSphere Administration.
DoD 8570 / 8140 compliant
IAT Level II (Security+ CE preferred), current and verifiable

About Semper Valens Solutions:

Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community. At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes. We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.

Semper Valens Solutions is an Equal Opportunity Employer

Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870.Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.

All Jobs at Semper Valens Solutions: https://sempervalens.com/careers

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FAQs About Computer User Support Specialist Jobs at Semper Valens Solutions

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This job at Semper Valens Solutions is located in dallas, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Semper Valens Solutions?

Employer has not shared pay details for this role.

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