Concession Associate - Boston Harbor City Cruises

HornblowerBoston, MA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Paid Holidays

Job Description

Position Summary:The Concessions Associate (Concessionaire) is responsible for assisting the Concessions Manager to maintain vessel concessions stand in order to generate sales that will maximize revenue. The Concessions Associate (Concessionaire) will set up and close the vessel concessions area. The individual is also responsible for exemplary customer service.Duties and Responsibilities:

Responsible for completing tasks delegated by Concessions managers such as stocking/re-stocking and cleaning.Responsible for assisting with the set up and closing of the vessel concession each business day.Responsible for assisting in maintaining a sanitary environment and equipment each business day.Responsible for adhering to all company policies such as uniform and cell phone policies.Interact as needed with fellow crew at all points of embarkation.Must assist crew in the event of an emergency in accordance with safety drill protocols.Responsible for communication questions, concerns, or problems to Concessions Manager and/or supervisors.Must perform cashier duties as needed.Must exhibit superior customer service skills.Serve an information source for customers.Additional duties as assigned

Requirements & Qualifications:

Customer service experience is required.Previous cash handling/food handling experience required.Strong customer service, organization, and interpersonal skills.Maintain a high level of organization, detailed oriented and meet deadlines.Handle multiple tasks/projects at one time.Establish and maintain effective working relationships as required by job responsibility.Listen effectively, assess the situation, determine relevant issues, & suggest solutions.Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.Must be able to effectively understand and convey written and verbal information to coworkers and guests.Maintain uniform and personal grooming in compliance with appearance standards.Will be required to be available for work nights, weekends and on all major holidays.

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FAQs About Concession Associate - Boston Harbor City Cruises Jobs at Hornblower

What is the work location for this position at Hornblower?

This job at Hornblower is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Hornblower?

Employer has not shared pay details for this role.

What employment applies to this position at Hornblower?

Hornblower lists this role as a Full-time position.

What experience level is required for this role at Hornblower?

Hornblower is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Hornblower for this role?

Hornblower offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Hornblower?

You can apply for this role at Hornblower either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.