Concessions Supervisor

Position: Concessions Supervisor

Department: Food & Beverage

Reports To: F&B Manager or Designee

FLSA Status: Part-Time/Hourly, Non-Exempt

GENERAL STATEMENT OF DUTIES:

The Concessions Supervisor position for ASM Global at the Pensacola Bay Center and Pensacola Saenger Theatre is responsible for providing excellent service to our event guests by supervising and supporting non-profit groups running the concession stands. The work schedule is event-driven and may require early morning, late night, weekend, and holiday shifts.

MAJOR DUTIES AND RESPONSIBILITIES:

• Verify concessions stands are stocked and operationally ready for business prior to events.

• Verify concession stand inventory/product prior to, during, and after events.

• Work with concession stand groups prior to and throughout events by transferring in/out product, supervising the production of food items that are ready for sale, and verify inventory counts as event progresses.

• Enforce and ensure all stand workers practice ServSafe food handling and safety procedures.

• Responsible for the completion of setup, as well as prep, opening and closing duties as assigned by the F&B Manager or designee

• Adhere to company and state guidelines when serving alcohol and alcoholic beverages

• Maintain a professional presentation, appearance, and work ethic

• Understand and be capable of ensuring that all policies and procedures are followed

• Performs other duties as required and/or assigned

SUPERVISOR RESPONSIBILITIES:

• Effectively work with volunteer groups and organizations to provide the best possible experience at concession stands.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate well, in written, verbal and interpersonal communication

• Detail oriented with good organizational and communication skills

• Ability to establish and maintain effective working relationships with varied groups and individuals

• Ability to operate industry related equipment

• Ability to exercise judgment and initiative in addressing and completing assigned tasks

• Have demonstrated knowledge of industry terms and the ability to operate industry related equipment is a plus

EDUCATION AND/OR EXPERIENCE:

• High School diploma or GED required

COMPUTER SKILLS:

• Experience using point-of-sales systems preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• ServSafe Certification must be obtained and maintained

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Walk for duration of shift, stand, bend, kneel, climb stairs and maneuver throughout the various areas and surfaces of the venue

• Must be able to lift and/or move up to 35 pounds to chest height, or occasionally more with assistance

• Work inside and outside the building, as needed, and may be exposed to adverse conditions

• Must be able to hear and speak to use a two-way radio

• Must be able and available to work extended shifts, when needed, which may include days, nights, weekends, and holidays

NOTE:

The responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.