Concierge (Part Time)

PCH Hotels and ResortsPoint Clear, AL

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama's Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences-The Grand Life is calling, come share it with us!

Job Overview:

As a Rooms Concierge, you will play a vital role in creating an exceptional first impression for our guests. Acting as a brand ambassador, you will ensure a seamless check-in and check-out experience, offer personalized assistance, and provide valuable information to enhance each guest's stay. Your warm hospitality and proactive service will contribute to an elevated and memorable experience at our resort.

Key Responsibilities:

Guest Engagement: Welcome guests with a friendly demeanor, anticipating their needs and ensuring a smooth arrival and departure process.
Front Desk Support: Assist with check-ins, check-outs, and reservations using the Property Management System (PMS) and hotel software.
Information Resource: Provide clear directions and insights about hotel amenities, local attractions, and events.
Problem Resolution: Identify potential guest concerns and resolve them efficiently, maintaining the highest standards of hospitality.
Hotel Knowledge: Stay informed about room layouts, amenities, special promotions, and upcoming events to assist guests effectively.
Transportation & Reservations: Arrange transportation, manage billing, and secure dining reservations for a seamless guest experience.
Collaboration: Work closely with other departments to ensure a cohesive and exceptional level of service.
Professionalism & Courtesy: Maintain a polished, professional demeanor while interacting with guests, associates, and vendors.

Perks & Benefits:

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

Exclusive Discounts: Hotel stays, dining, golf, and retail discounts at PCH properties and across Marriott's global network.
Opportunities for Growth: Ongoing training, development programs, and clear pathways for career advancement.
Employee Recognition: Celebrate your achievements with our rewards and recognition initiatives.

Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Become part of a team dedicated to crafting unforgettable guest experiences while growing your career in a stunning and inspiring environment.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Concierge (Part Time) Jobs at PCH Hotels and Resorts

What is the work location for this position at PCH Hotels and Resorts?

This job at PCH Hotels and Resorts is located in Point Clear, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at PCH Hotels and Resorts?

Employer has not shared pay details for this role.

What employment applies to this position at PCH Hotels and Resorts?

PCH Hotels and Resorts lists this role as a Full-time position.

What experience level is required for this role at PCH Hotels and Resorts?

PCH Hotels and Resorts is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at PCH Hotels and Resorts?

You can apply for this role at PCH Hotels and Resorts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.