Concierge Healthcare Manager

Concierge Healthcare Manager Location: Fort Worth, TX Employment Type: Full-Time Compensation: $70-80k annually & bonus opportunities & growth potential Lead clinic operations while delivering a concierge-level patient experience in a fast-growing mental health organization. At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. About the Role Lead day-to-day clinic operations with a strong focus on patient experience Coach and develop teams to deliver warm, professional, concierge-level care Ensure patients feel supported, informed, and valued at every touchpoint Healthcare experience is not required — full training provided. Key Responsibilities Lead and motivate teams to deliver patient-first, concierge-level care Oversee daily clinic operations and resolve workflow challenges efficiently Support patient education and confidently communicate available services Requirements (Must-Haves) 3+ years of experience in team leadership or operational management Proven experience managing performance metrics and goal outcomes Experience leading performance conversations and coaching individuals Pay & Benefits $70-80k annually & bonus opportunities Rapid promotion opportunities 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after one year) +10 paid holidays Supportive leadership and mission-driven culture Ongoing professional development in a growing healthcare organization About Serenity Healthcare Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. This role pays $70,000-$80,000 annually.