Configuration Management Analyst

Description

The Configuration Management Analyst supports Change and Configuration Management activities on the FAA ITIPSS I&O program in Oklahoma City. This position works alongside senior CM professionals to maintain configuration baselines, process change requests, support Configuration Control Boards (CCBs), and ensure compliance with established CM processes. This is an ideal role for a CM professional looking to develop deep expertise in a structured, mentored environment.

Change Management

• Process and perform quality assurance on Change Requests in accordance with ITIL-based change management procedures
• Support Configuration Control Board (CCB) and Corrective Action Board (CAB) activities, including agenda preparation, meeting minutes, and action item tracking
• Coordinate with development teams, program management, and stakeholders to ensure change control compliance

Configuration Management

• Maintain configuration identification records and baselines for designated Configuration Items (CIs)
• Perform status accounting to track the state of configuration items throughout their lifecycle
• Support configuration audits including Functional Configuration Audits (FCAs) and Physical Configuration Audits (PCAs)
• Assist with repository management and version control activities.

Documentation & Reporting

• Prepare CM-related documentation, reports, and process artifacts

Requirements

• Bachelor's degree in Business Management, Computer Science, or IT Management
• 2-5 years of experience in Configuration Management, Change Management, or a closely related IT discipline

Required Technical Skills & Competencies

• Working knowledge of configuration identification, change control, and status accounting processes
• Experience supporting or participating in Configuration Control Boards (CCBs)
• Familiarity with formal Change Request workflows.
• Strong organizational, documentation, and communication skills.
• Strong familiarity supporting IT services or operations.

Preferred Qualifications

• Experience with ServiceNow (Change Management, CMDB, or ITOM)
• Active Public Trust or ability to obtain one

Work Location and Schedule

• Primary Location: Oklahoma City, OK
• Schedule: Monday through Friday, core hours 9:00 AM to 3:00 PM local time
• Telework may be permitted when determined to be in the best interest of the Government
• U.S. Citizenship required
• FAA Personnel Suitability clearance required (AMS 3.14-2)

Salary: $55K to $65K

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.