Connectivity Specialist

RezdyRaleigh, NC

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

About the Role

At Rezdy, we're builders, doers, and difference-makers, driven by a shared mission to reshape the tours, activities, and experiences industry. Alongside our sister brands, Checkfront and Regiondo, we power more than 20,000 businesses and support over $10B in bookings globally. Our technology helps operators thrive while delivering unforgettable moments to travelers around the world.

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll help Rezdy's tour and activity operators manage their integrations with online travel agencies (OTAs) and distribution partners. The Distribution team's mission is to help our customers streamline their operations and connect seamlessly with the channels they sell through.

What you'll do:

Provide connectivity support to Rezdy and Checkfront customers globally, primarily in North America and Europe
Map products within OTA portals and liaise with representatives to complete mapping between the systems
Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one
Learn and focus on distribution-friendly product setup across Rezdy and Checkfront platforms
Coordinate with sales, onboarding, and technical support teams to ensure connectivity is completed on time and to the customer’s satisfaction
Research and explain complex technical concepts in plain language

What we're looking for:

1-2 years of customer support experience
Strong attention to detail
Excellent written and verbal communication skills in English
Comfortable working both independently and collaboratively within a team that holds a high bar for ownership

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FAQs About Connectivity Specialist Jobs at Rezdy

What is the work location for this position at Rezdy?

This job at Rezdy is located in Raleigh, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Rezdy?

Employer has not shared pay details for this role.

What employment applies to this position at Rezdy?

Rezdy lists this role as a Full-time position.

What experience level is required for this role at Rezdy?

Rezdy is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Rezdy?

You can apply for this role at Rezdy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.