Construction Project Coordinator
McCannDefiance, Ohio
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Paid Holidays
Paid Vacation
Career Development
Job Description
Job Title: Construction Project Coordinator
Locations: Defiance, Lima, and Toledo, Ohio
About ServiceMaster by McCann
ServiceMaster by McCann is a locally owned and operated full-service disaster restoration company serving Northwest Ohio and surrounding areas since 1969. We specialize in fire, smoke, water, mold, and contents restoration for residential and commercial properties. As part of the trusted ServiceMaster Restore network, we deliver high-quality, compassionate service during some of life’s most difficult moments—24/7/365. Most importantly, one must ensure the core values of the ServiceMaster Brands:
Honor God in All We Do
Help Our Team Develop
Build Client Relationships
Grow Profitably
We are seeking a highly organized and customer-focused Construction Project Coordinator to join our team. This is a critical role responsible for keeping our construction and restoration projects running smoothly from start to finish.
Position Summary
As a Construction Project Coordinator, you will act as the central point of communication between customers, field crews, subcontractors, and office staff. You will manage project scheduling, coordinate resources, and ensure projects are completed on time and to the highest standards of quality and customer satisfaction. This position reports directly to the Disaster Restoration General Manager.
Key Responsibilities:
- Develop, maintain, and update detailed project schedules for multiple construction and restoration jobs simultaneously.
- Coordinate office and field scheduling, including crew assignments, subcontractor work, material deliveries, and equipment needs.
- Conduct on-site field meetings with customers to review project scopes, timelines, expectations, and progress updates.
- Serve as the primary point of contact for customers throughout the duration of their project, providing regular communication and addressing any concerns promptly.
- Track project progress daily, identify potential delays or issues, and work proactively with field teams and management to resolve them.
- Manage job documentation, including daily logs, photos, change orders, permits, and inspections.
- Coordinate with insurance adjusters, estimators, and third-party vendors to ensure smooth claims and reconstruction processes.
- Schedule and attend as directed final walkthroughs with customers to ensure complete satisfaction before project closeout.
- Maintain accurate records in our job management software and help with job costing and invoicing support.
- Monitor project budgets and alert management to any significant variances.
- Ensure all work complies with company standards, safety protocols, and local building codes.
- Emergency Response: Participate in on-call rotation for after hours emergencies.
- Report directly to the Disaster Restoration General Manager on project status, challenges, and resource needs.
Requirements & Qualifications:
- 2–5 years of hands-on experience in construction project coordination, restoration project management, general contracting, or a similar role.
- Strong working knowledge of residential and/or light commercial construction processes and sequencing.
- Proven ability to manage multiple projects at once in a fast-paced environment.
- Excellent verbal and written communication skills with a professional, calm demeanor when dealing with customers.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word) and experience with construction or restoration software (ServiceTitan, Jobber, Dash, or Xactimate preferred).
- Highly organized with strong attention to detail and excellent time-management skills.
- Valid driver’s license with a clean driving record and reliable transportation.
- Ability to pass a criminal background check and drug screening.
- Flexibility to occasionally attend early morning or evening customer meetings.
- Willingness to travel between our Defiance, Lima, and Toledo, Ohio locations as needed.
- Business Development: Identify upsell opportunities and contribute to the growth of the restoration division.
Preferred Qualifications:
- Previous experience in the insurance restoration industry (water, fire, storm, or mold damage).
- Either have or willing to get IICRC certifications (WRT, ASD, FSRT etc.) or other construction/restoration training .
- Familiarity with local permitting processes and building codes in Northwest Ohio.
What We Offer:
- Competitive compensation. Pay will be based on qualifications and experience
- Paid time off and paid holidays
- Company vehicle
- Ongoing training and career development opportunities
- Supportive team environment with growth potential
Schedule may vary depending on workload, but week is to be 40-45 hours per week:
· Monday-Thursday 7am-5pm and Friday 8am-Noon
· Participation in on call rotation approximately every 6 weeks to assist with coordinating after hours service to our customer in their time of need.
If you are a proactive problem-solver who enjoys both office organization and customer interaction, we encourage you to apply.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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FAQs About Construction Project Coordinator Jobs at McCann
What is the work location for this position at McCann?
This job at McCann is located in Defiance, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at McCann?
Employer has not shared pay details for this role.
What employment applies to this position at McCann?
McCann lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at McCann?
McCann is looking for a candidate with "Senior-level" experience level.
What benefits are offered by McCann for this role?
McCann offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at McCann?
You can apply for this role at McCann either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.