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Construction Services Administrative Assistant

ServproDover, Delaware

$18 - $22 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$18-$22/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
SERVPRO of Dover/Middletown is hiring a Construction Service Administrative Assistant.!
Benefits:
§ Competitive compensation
§ Superior benefits
§ Paid training
§ Career progression
§ Personal and professional development
And more!
Do you love helping people through difficult situations?
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
Key Responsibilities
·       Assist with customer service and management of the customer experience
·       Monitor and ensure client requirements are followed
·       Enter lead/jobs into the operating system and make sure all information in the project is correct
·       Schedule CM initial visit with customer
·       Educate customers on process
·       Review and validate project file documentation
·       Maintain customer and client communications
·       Support CMs ensuring customer and client agreement on scope and estimate
·       Ensure all paperwork is complete with customer and client
·       Ensure estimates are distributed to all necessary parties
·       Interface with Subcontractors for availability
·       Sign up new Subcontractors and maintain insurances and licensing
·       Issue POs based on project budget
·       Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
·       Schedule inspections with building departments
·       Update budgets
·       Order materials and supplies as needed
·       Update project schedule and timeline
·       Assist identifying and qualifying resource providers
·       Validate completed PO documentation
·       Update contract status with change orders and keep customer and client advised
·       Maintain Work-in-Progress (WIP) report
·       Maintain internal and external communications
·       Maintain communication log
·       Prepare project reports
·       Upon completion, review file documentation and update as necessary
·       Manage collections activities
·       Perform project close-out
Position Requirements
·       High school diploma/GED
·       Associate or Bachelor of Business Administration is preferred
·       Superb customer service track record
·       Effective written and oral communication
·       Intermediate math skills
·       Experience in restoration and/or construction preferred
Skills/Physical Demands/Competencies
·       Walking and/or standing throughout the day
·       Frequent driving and sitting
·       Occasionally may be required to visit job sites and deliver items as needed
·       Occasionally exposed to extreme conditions such as heat
·       The noise level at individual jobsites can be loud
Pay starts at $18-22 an hour based on experience, with the possibility of overtime pay
Each SERVPRO® Franchise is Independently Owned and Operated. 
All employees of a SERVPRO franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO franchise. SERVPRO franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries, LLC to SERVPRO franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Compensation: $18.00 - $22.00 per hour

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Construction Services Administrative Assistant Jobs at Servpro

What is the work location for this position at Servpro?
This job at Servpro is located in Dover, Delaware, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Servpro?
Candidates can expect a pay range of $18–$22 per hour for this role.
What employment applies to this position at Servpro?
Servpro lists this role as a Full-time position.
What experience level is required for this role at Servpro?
Servpro is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Servpro for this role?
Servpro offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Servpro?
You can apply for this role at Servpro either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.