Consumer Advocate, Outreach Manhattan

Common GroundNew York, NY

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Health Insurance

Career Development

Health & Wellness Programs

Job Description

The Consumer Advocate, Outreach works with people experiencing street homelessness and living with chronic medical conditions in Manhattan with the objective of engaging individuals to connect them to appropriate social and medical services and, ultimately, to help improve their overall health and wellbeing and secure appropriate housing solutions.The Consumer Advocate, Outreach will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards self-identified housing, health, and other goals. The Consumer Advocate, Outreach will spend most of the shift in the field either in an automobile and/or on foot conducting street outreach, accompanying clients to appointments, and/or following up on service referrals. The incumbent will conduct necessary assessments, engage the client in self-directed service planning, and enter all required data into required database(s).

This position has a 35-hour work week and will work fully onsite at a program site/in the field.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Engage with identified persons currently experiencing homelessness and living with chronic medical conditions in ManhattanDraw on lived experience of homelessness, mental illness, substance use, and/or immigration issues to build rapport with clients and develop appropriate service connectionsConduct required assessmentsAttend clinical supervision and trainingMaintain record keeping in compliance with agency standards as well as those of City and State agenciesCollaborate with Parks Dept., NYPD, DSNY, MTA, and other agenciesAccompany clients to appointments and follow up on service referralsPerform other related duties as assigned

MINIMUM QUALIFICATIONS:

Two years of related experienceLived experience with homelessness, mental illness, substance use, and/or immigration issues and willingness to appropriately use lived experience as a tool for building client rapport and developing service connectionKnowledge of local benefit agencies (e.g., Public Assistance) and familiarity with substance abuse, mental health, immigration, and employment resourcesStrong oral and written communication skills and ability to liaise with internal and external stakeholdersFamiliarity with Microsoft Office Suite and electronic record keepingValid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employmentBilingual (English/Spanish) preferred

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FAQs About Consumer Advocate, Outreach Manhattan Jobs at Common Ground

What is the work location for this position at Common Ground?

This job at Common Ground is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Common Ground?

Employer has not shared pay details for this role.

What employment applies to this position at Common Ground?

Common Ground lists this role as a Full-time position.

What experience level is required for this role at Common Ground?

Common Ground is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Common Ground for this role?

Common Ground offers following benefits: Health Insurance, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Common Ground?

You can apply for this role at Common Ground either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.