Contact Center - Member Service Representative

Kohler Credit UnionSheboygan, WI

$20 - $20 / hour

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Overview

Compensation

$20-$20/hour

Job Description

Ready to launch a career where your work truly matters?

Kohler Credit Union is hiring a Full-Time Member Service Representative for our Contact Center in Sheboygan, WI, starting at $20 per hour-no prior financial experience required. This role is a great opportunity to start your career in the financial services industry with an organization that truly values its members, employees, and community.

What You'll Do:

In this role, you'll be the first point of contact for our members, answering questions, resolving concerns, and recommending services that support their financial goals. You'll connect with members through phone, chat, email, and secure messaging, providing guidance and solutions tailored to their needs. Your responsibilities will also include handling tasks such as debit card requests, mobile deposit verification, and reporting, ensuring accuracy and attention to detail in every interaction. Teamwork is a key part of this role-you'll collaborate with colleagues to meet service goals and celebrate achievements together. In addition, you'll have ongoing opportunities for training and skill development to grow your knowledge and advance your career.

Why Kohler Credit Union

At Kohler Credit Union, we're committed to supporting the whole person-both professionally and personally. You'll benefit from a competitive hourly wage and a robust benefits package, including medical, dental, and vision coverage, a 401(k) with employer contributions, generous paid time off, and tuition reimbursement. Beyond the benefits, you'll join a collaborative, purpose-driven team that values showing up for each other, celebrating achievements, and making a meaningful impact for our members and communities-today and for the long term

What We're Looking For

High school diploma or equivalent
Customer service or sales experience is a plus
Strong communication skills and attention to detail
Ability to follow compliance and regulatory requirements

Business Hours:

Monday-Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 12:00 PM

Apply Today!

Join a team that values your contributions and supports your growth. Start your career as a Contact Center Member Service Representative at Kohler Credit Union and make a meaningful impact every day!

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FAQs About Contact Center - Member Service Representative Jobs at Kohler Credit Union

What is the work location for this position at Kohler Credit Union?

This job at Kohler Credit Union is located in Sheboygan, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kohler Credit Union?

Candidates can expect a pay range of $20–$20 per hour for this role.

What employment applies to this position at Kohler Credit Union?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Kohler Credit Union?

You can apply for this role at Kohler Credit Union either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.