Contact Center Representative

Adams Bank and TrustOgallala, NE

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Job Description

We're looking for a service oriented banker to join our Contact Center.

Adams Bank & Trust is a growing, family-owned, regional bank with branches in Colorado, Nebraska, Kansas, and Arizona.

If you enjoy speaking with and assisting people, our Contact Center could be the perfect fit for you. This position is full time with a comprehensive benefit package which includes 401(k), health insurance, paid time off, and paid holidays.

Eligibility for placement at any of our branches in Colorado or Nebraska, space permitting.

POSITION SUMMARY: Responsible for independently performing a variety of complex duties relating to customer and electronic services, including Internet banking, telephone banking, mobile banking, Bill Pay, and deposit related customer questions. Responsible for processing transactions, resolving problems, and providing exceptional customer service.

Receives calls primarily focused on services and on providing support to current customers. Answers inquiries regarding bank products, services, or fees. Responds to customer inquiries using standard scripts, dialogues, or talking points.

See attached job description for more details.

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FAQs About Contact Center Representative Jobs at Adams Bank and Trust

What is the work location for this position at Adams Bank and Trust?

This job at Adams Bank and Trust is located in Ogallala, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Adams Bank and Trust?

Employer has not shared pay details for this role.

What employment applies to this position at Adams Bank and Trust?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Adams Bank and Trust?

You can apply for this role at Adams Bank and Trust either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.