Content Management Specialist
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Job Description
Location: 50% onsite at Princeton Pike Hours: Mon-Fri 8am-5pm Key Responsibilities Global Communications & Support: Create and distribute communications for updates and enhancements to 5,000 global users of VEEVA VAULT. Send notifications to provide markets with advance notice of upcoming changes. Assist Client Managers with onboarding agency users in bulk. Assist users in finding SAP codes and onboarding new products. Create tickets for changes and access for systems. Operational Support: Manage tags, campaigns, and agency lists in Veeva Vault. Partner with IT to understand, test, and validate changes in UAT and Production environments. Maintain and update support guides in Review Central and Veeva Vault Resources. Serve as the sole approver for all test runs and scripts for Veeva Vault. Maintain static permission lists and control mail groups used for communications. Manage, update, and resolve access/permission issues in PromoMats. Approve ServiceNow tickets for system access across MLR and eWizard platforms. Maintain the master agency user list and support market leads in adding new countries. Assist Regulatory Ops with workflows, permissions, and profiles for external users. Work with users to provide guidance and troubleshoot workflow issues. Help manage and pull reports for market audits. Qualifications Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard). Strong understanding of content workflows and regulatory compliance. Ability to manage large-scale communications and user support. Excellent collaboration skills with IT and cross-functional teams. Detail-oriented with strong organizational and problem-solving abilities. Preferred Experience Pharmaceutical or Life Sciences industry experience, especially in promotional content management. Familiarity with regulatory review processes and compliance standards. Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments. Experience managing global user bases and supporting multi-country implementations. For immediate consideration, please click APPLY Diya Direct: 973-967-3397 Email: diya.1@alphaconsulting.com
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.