Job Summary:
The Contract Compliance Manager develops and oversees a network of Community Based Providers (CBP) in STOP Placement Area V. This position audits fidelity to treatment modality, service quantity and quality, programming and curriculum practices, licensure, certification, physical facility conditions, staff qualifications, and staff-to-client ratios. This position collaborates with STOP Program Manager and Budget Manager to establish contracts with CBPs that optimize utilization and comply with funding parameters.
Essential Duties:
Responsibilities include, but are not limited to:
- Monitor subcontracted program services and activities to ensure compliance with CDCR’s administrative and fiscal regulations in accordance with contract provisions.
- Develop network of subcontracted CBPs.
- Ensure adequate FOTEP bed capacity as a reflection of FOTEP population.
- Ensure the compliant operation of contracted and subcontracted facilities.
- Oversee the bidding process in the acquisition of subcontracted CBPs.
- Work with network of CBPs to establish ongoing quality assurance monitoring processes and reviews.
- Conduct Program Accountability Reviews (PAR) of subcontracted CBPs, and supervision implementation of corrective action plans to ensure high quality services for STOP participants
- Provide guidance for senior management team on matters relating to contract compliance.
- Develop, initiate, maintain, and revise policies and procedures for the general operation of the compliance program.
- Responds to alleged violations of rules, regulations, policies, and standards of conduct by initiating investigative procedures.
- Reports on a regular basis, and as directed or requested to keep the STOP Program Manager and senior management informed on the operation and progress of compliance efforts.
- Remain knowledgeable in the programmatic process and be able to define and identify program methodology, counseling modalities, program design needs, the various facets of the program and the principles and techniques of individual counseling and small and large group counseling.
- Maintain collaborative relationships evidenced by effective communication with DRP Program Analyst, CDCR liaisons, and subcontracted CBP programs.
- Additional duties as assigned.
SUPERVISION
- Oversees compliance of all CBP programs under subcontract in STOP Program Area V
Required:
EDUCATION and/or EXPERIENCE
Four (4) year degree in Social Sciences or related fields AND two (2) years of full-time administrative experience working in a substance abuse program with criminal justice offenders
OR
A Masters Degree in the Social Sciences or related fields AND at least one (1) year of administrative experience working in a substance abuse program with criminal justice offenders
Additional experience may be substituted for education on a year for year basis, or possess a minimum of (4) cumulative years of full-time administrative experience with a criminal justice population.
CERTIFICATION
No other certification is required
KNOWLEDGE
Understanding of causes, symptoms, and effects of substance abuse; appreciation for the behavioral, psychological, physical and social effects of drug abuse;
Understand an array of treatment models available to participants, and maintain a current awareness of parameters and specifications of each treatment modality;
Recognition of the importance of individual differences created by personalities, cultures, lifestyles, social networks, and other factors that influence behavior.
Knowledge of project management, including contract management;
Knowledge of contracting process and associated local, state, federal and other regulations;
Knowledge of management practices and principles;
Knowledge of finance, accounting, budgeting, and cost control procedures; and,
Knowledge of computerized information systems used in financial and or accounting applications.
PROFESSIONAL and ETHICAL RESPONSIBILITIES
Ensure that excellence and integrity are applied to professional responsibilities in order to ensure optimal services are provided to participants;
Understand and appropriately apply Amity policies and procedures, and adhere to agency- wide practices and regulations;
Demonstrate ethical behavior in order to maintain professional standards and safeguard the participant;
Protect program participants’ health, safety, welfare, and confidentiality of records and participant information; and,
Model professionalism, effective work habits and responsible living.
Continued Training:
TRAINING and CONTINUING EDUCATION
Within 90 days of hire, personnel file shall document evidence of participation in the following trainings:
§Employee Orientation
§CPR Certification, First Aid Certification and an annual Tuberculosis (TB) test
§Motivational Interviewing
§Sexual Harassment Prevention
§Emergency Procedures
§Confidentiality (Title 42 Code of Federal Regulations (CFR) Part 2)
§Health Insurance Portability Accountability Act (Title 45 CFR Part 164)
§Signed acknowledgement of Drug Free Workplace policy
§Signed CDCR Prison Rape Elimination Policy (PREA) form
Participate in bi-annual in-service training regarding the background and purpose of the STOP, CDCR policies and procedures, the principles of evidence-based programming, the application of any STOP forms, and the characteristics of the services offered.
Participate in other training as assigned.
Skills & Abilities:
Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization;
Ability to integrate budgetary and service utilization data, to forecast expenditures, and respond to ensure both effective provider utilization and budget compliance;
Ability to multi-task, identify problems, provide recommendations to management teams, and implement any applicable systems;
Ability to work with minimal supervision;
Ability to integrate and align subcontractor interests and funding limitations;
Ability to demonstrate proper attitudes and techniques towards CBPs;
Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests; and,
Ability to clearly express concepts and direction, both orally and in writing, and to prepare complex reports, policies, and procedures.
