Contract Manager (Security Service & Inspections)

Service & Inspections Contract ManagerColumbia, MD

Overview: The Service & Inspections Contract Manager is in charge of coordinating and managing Inspections Contracts for Life Safety Systems. Responsibilities include scheduling and managing inspectors, as well as sub-contractors.

Responsibilities:

• Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned (system inspectors and administrative assistants)
• Maintain a qualified staff (hiring, training, coaching, progressive discipline, etc.)
• Communicate areas of accountability and performance expected of personnel assigned
• Determine standards of performance as a basis to review the progress of personnel assigned
• Recommend salary adjustments, transfers, promotions, and dismissals
• Ensure proper training of personnel assigned
• Foster a cooperative and harmonious climate conducive to maximizing employee morale and productivity
• Schedule testing of Fire, Security, and other electronic systems as required
• Schedule sub-contractors for system inspections
• Communicate with new customers on contractual work
• Enter new accounts online and modify information on existing accounts
• Ensure customer satisfaction on all contractual agreements
• Verify proper completion of certification work with inspectors
• Assist and coordinate with the service department on system deficiencies
• Monitor and maintain efficiency and cost control
• Monitor work in process
• Maintain the company and departments assets

Qualifications:

• Requires 3-5 years of fire life safety management experience, preferred.
• NICET and other related industry experience/certifications preferred, but not required.
• Proficient computer skills.
• Fluent knowledge of MS Office Suite.
• Experience with inspections reporting tools, such as BR and Vista by Viewpoint.
• AA Degree or equivalent.