Convergeconsumer, Senior Product Forward Deployed Engineer (Pfde)_Products & Platforms

Position Summary

The Team

ConvergeCONSUMER is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world's largest professional services firm.

We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today's data and technology. ConvergeCONSUMER's suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred.

Position Summary

Are you a delivery-minded technologist who's just as comfortable in front of a client's executive team as you are leading a small team through a complex implementation? As a Senior Product Forward Deployed Engineer (pFDE) on ConvergeCONSUMER, you'll operate at the intersection of sales and delivery - building trust with senior client stakeholders, leading hands-on implementation teams, and feeding what you learn in the field back into our product roadmap.

Recruiting for this role ends on 11/29/2026.

Work you'll do

As the Senior Product Forward Deployed Engineer (pFDE), you will:

• Own end-to-end delivery of ConvergeCONSUMER product implementations for enterprise clients, from kickoff through go-live
• Lead discovery and scoping conversations with client stakeholders to define engagement scope, timeline, and success criteria
• Lead small delivery teams - a mix of engineers and consultants - through the full lifecycle of a client implementation
• Serve as the primary client-facing point of contact during delivery, managing scope, timeline, and risk, and escalating issues before they threaten outcomes
• Partner with sales and account teams to identify opportunities to expand existing engagements or open new ones
• Present product capabilities and live demos to VP- and C-suite client stakeholders
• Translate client feedback and product gaps into structured input for product management teams, distinguishing one-off delivery needs from core product enhancements
• Develop reusable delivery playbooks, demo assets, and implementation patterns that accelerate future engagements
• Coach and unblock junior FDEs and consultants on the team, sharing delivery and client-management best practices

The successful candidate would possess these skills:

• Comfortable operating autonomously across both sales-support and hands-on delivery work without close oversight
• Strong executive presence, with the ability to build credibility quickly with senior client stakeholders
• Natural people leader, comfortable guiding and unblocking a small team under deadline pressure
• Skilled at translating between technical delivery realities and business or product priorities
• Proactive communicator who surfaces risk and feedback early rather than waiting to be asked
• Resourceful and outcomes-oriented, comfortable navigating ambiguous or evolving client environments
• Genuine curiosity about the consumer industry and how our products create value for clients

Qualifications

Required:

• Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.
• 8+ years of experience in client-facing technology consulting, professional services, or product delivery roles
• Demonstrated experience leading small delivery teams and managing client engagements from scoping through go-live
• Ability to travel 20-25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Experience delivering technology engagements within the consumer, retail, or transportation/hospitality sectors
• Experience contributing to business development activities such as client pitches, proposals, or product demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500-$265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 371418

Job ID 371418