COO - Law Firm Operations

Mid-sized law firm looking for a leader to establish strategy and direction for growth!This Jobot Job is hosted by: Karyn SpiesAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $150,000 - $200,000 per yearA bit about us:We are a rapidly growing, boutique firm committed to delivering exceptional client service and innovative solutions. We pride ourselves on a collaborative culture, strategic growth plans, and a strong financial foundation.Why join us?We’re looking for a COO / Director of Operations to partner with our Attorney CEO and Partners to drive operational excellence, empower our teams, and help scale growth of the firm. In this role, you will work closely with the Owners and the fractional executive team on strategy, planning, leadership, culture, revenue generation and margins, policy, problem-solving, and decision-making.Job DetailsResponsibilities

• Develop and execute the annual business plan and strategic calendar
• Lead firm-wide project management initiatives and quarterly goal setting
• Lead the office as a whole; supervise leadership team in HR, Production, Marketing, Intake/Sales, Accounting, and Administrative functions
• Oversee the HR department's execution of policies, compensation plans, performance evaluations, and employee relations
• Design, document, and continuously improve firm-wide policies, procedures, checklists, and templates
• Conduct audits and spot checks to ensure compliance and process efficiency
• Collaborate with the Managing Attorney on workflow design, case-management benchmarks, and case value development
• Monitor matter-flow pipelines to optimize throughput, profitability, and client experience
• Supervise accounting and finance functions and staff, including billing, collections, trust account management, and payroll
• Implement and track against annual budgets, forecast revenue, and analyze financial reports in collaboration with the CFO; liaise with fractional CFO, COO, and Firm Owners on annual budget creation
• Approve operational expenses and maintain financial controls
• Oversee IT strategy and system upgrades to ensure optimal technology use
• Guide Marketing and Intake/Sales teams to execute ROI-driven campaigns and lead-conversion strategies in coordination with the fractional CMO
• Track and review lead-generation metrics, conversion rates, and sales process

Qualifications

• Bachelor’s degree in Business, Management, Accounting (or equivalent experience)
• 8+ years of senior operations or COO/Director-level experience in a professional services environment; law firm experience strongly preferred
• Proven success in scaling growth of a law firm or other organization
• Experience in budgeting, financial management, and human resources leadership
• Exceptional project management skills; ability to lead complex, cross-functional initiatives
• Highly tech-savvy with experience implementing and optimizing practice management and productivity software

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy