Coordinator, Martin Travel Support And Administration

The primary duties of the Coordinator, Martin Travel Support and Administration are to:

• Maintain and operate front desk reception area, greet clients, answer phones, incoming and outgoing mail and communications, vendor appointments, and office equipment.

• Answer and properly distribute all incoming calls. Retrieve and forward messages from general voice mail.

• Reconcile and deposit client checks and vendor commission payment.

• Process client credit card payments on bank machine.

• Schedule vendor meetings. Keep an updated calendar of scheduled appointments and conference room schedules.

• Responsible for maintaining the marketing database and providing marketing support to leisure frontline sales agents.

• Support implementation and tracking of Virtuoso advertising and marketing campaigns including direct mail, digital, e-marketing, and social media.

• Organize and assist facilitation of marketing events such as bridal shows, vendor shows, and client events including negotiating event space and Banquet Event Order (BEO).

• Support agents with invoicing, itinerary management preparation, and document distribution.

• Assist agents with research, sales materials, and/or client proposals (i.e., PowerPoint presentations).

• Organize and maintain brochures, research material, and office supplies.

• Maintain inventory of office supplies and order as necessary.

• Perform other duties and projects as assigned.

Minimum Qualifications:

• High school degree or equivalent required.

• Minimum 2 years of customer service, sales, or office experience required.

Knowledge Skills and Abilities:

• Strong organizational skills and a propensity to learn new technology applications.

• Effective oral and written communication and interpersonal skills.

• Ability to prioritize tasks with a focus on attention to detail.

• Proficient using the Internet and Windows based applications, and competent keyboarding skills to accurately and efficiently complete daily work assignments.

• TRAMS/Clientbase knowledge a plus.

To the qualified candidate, we offer:

A Competitive Hourly Rate: The starting base compensation for this position is $18.48 to $28.74 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

• Health Insurance (Medical, Vision, Prescription Drug and Dental)

• Flexible Spending Accounts

• Wellness and Health Advocate Programs

• 401(k) with Employer Match

• Free AAA Membership and more

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Admin - Clerical