Coordinator, Speech, Language, And Hearing Sciences And Social Work Program

Since 1920, Mount St. Joseph University has provided an education that is based on interdisciplinary liberal arts and professional curricula emphasizing mission, values, integrity, and social responsibility. Faculty and staff deliver high-quality academics, hands-on experiential learning, and personalized attention to support student success. Join our award-winning team, recognized as a 'Best College to Work for,' and be part of a vibrant culture that places a premium on collaboration and belonging.

Position Summary

Grounded in the institution's mission and commitment to academic excellence, service, and student success, the Program Coordinator provides comprehensive administrative and operational support to the Speech, Language, and Hearing Sciences and Social Work Programs.

This position advances the mission by ensuring high-quality support of professional education programs, particularly in areas of clinical education, accreditation, assessment, scholarship, and service. The Program Coordinator fosters a welcoming, student-centered environment while maintaining the highest standards of confidentiality, integrity, collaboration, and stewardship of institutional resources.

Essential Duties and Responsibilities

Program Administration & Operations

• Support ongoing assessment, accreditation, and grant-related initiatives.
• Develop and maintain efficient, confidential procedures for managing departmental practices and records.
• Maintain electronic student files (academic and clinical records) in accordance with institutional and regulatory standards.
• Prepare and distribute student admission correspondence, including acceptance and denial letters.
• Ensure prompt and professional response to all departmental inquiries (in-person, telephone, mail, voice-mail, and electronic communication).
• Maintain and update departmental handbooks in collaboration with Chairs and faculty.
• Contribute to updates and content maintenance for department websites.
• Coordinate departmental committee meetings, including scheduling, agenda preparation, minute-taking, dissemination, and record retention.
• Perform other duties as assigned in support of departmental operations.

Financial & Budget Support

• Maintain financial records related to departmental budgets.
• Assist in monitoring budget accuracy in consultation with the Assistant Dean, Chair, and/or Program Directors.
• Support grant-related documentation and financial tracking as needed.

Event & Recruitment Coordination

• Partner with faculty to organize and coordinate recruitment events, orientations, program ceremonies, and special events (on- and off-campus).
• Manage logistical planning, communication, materials preparation, and follow-up activities for departmental events.

Student & Faculty Support

• Handle sensitive and confidential information related to admissions, faculty, staff, and students.
• Provide administrative support aligned with clinical education requirements.
• Supervise student workers (as needed), including assigning tasks and managing schedules.

Field Education Administrative Coordination (Social Work)

• Collaborate with BSW and MSW Field Education Directors to support administrative tasks related to field placements, including maintaining databases of field agencies, field instructors, and student placements using Intern Placement Tracking (IPT) or comparable systems.
• Organize and maintain documentation related to field education, including affiliation agreements (including community college affiliation agreements for the BSW program), placement tracking, evaluation forms, and field orientation materials.
• Support CSWE (Council on Social Work Education) accreditation compliance, including maintaining EPAS (Educational Policy and Accreditation Standards) documentation, competency assessment data, and materials for self-study reports and reaffirmation processes.
• Support the Phi Alpha National Honor Society faculty advisor by helping identify qualified students, managing related communications, and supporting induction and recognition events.

Team & Institutional Contribution

• Contribute to a collaborative team environment by adapting to new responsibilities and evolving departmental needs.
• Support colleagues in achieving shared departmental goals.
• Seek opportunities to improve office processes and service delivery.