Counter Representative
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Overview
Job Description
- Support customer experience in store and via phone when ordering and purchasing products through cash and charge account transactions
- Assist with administrative duties including daily transaction reconciliation, filing, end of day processing and opening/closing the store
- Ensure inventory is organized and properly stored in the warehouse; stock showroom as needed
- Receive and process inbound freight, including logging, receiving purchase orders, and filling backorders
- Assist branch manager in achieving and/or surpassing targeted budgeted sales projections
- Assist branch manager with building and equipment maintenance
- Conduct cylinder exchanges, purchases and returns
- Fill various types of cylinders
- Maintain fill records to ensure compliance and accountability
- Prepare outbound freight for delivery, including picking, packing, and staging for loading on trucks and/or shipping via other means
- Ability to operate a forklift
- Follow and comply with all company safety policies
- May assist in deliveries as needed
- Other duties as assigned
- High School Diploma/GED
- Previous customer service experience required
- Excellent verbal and written communication skills required Knowledge of welding processes and gas supplies preferred
- Able to lift 75 pounds; maneuver 100+ pounds with mechanical assistance (rolling cart, pallet jack, etc.)
- Proficient Microsoft Office computer skills preferred
- Detail oriented; team player and adaptable
- Must have a clean driving record
- Lifting, bending, twisting, climbing, crouching, kneeling
- Repetitive movement
- Operating motorized equipment
- Sitting; standing; walking
- Working indoor/outdoor as business needs
- Working at increased noise levels
- Safety hazards
American Welding & Gas, an employee owned company, is headquartered in Raleigh, NC. AWG traces its history to Valley Welding Supply in Billings, MT and Scott-Gross Company in Lexington, KY - both of which began in 1949. The Company has grown both organically and through acquisition to its present size. AWG manufactures and distributes industrial, medical, specialty and beverage gases and associated welding and safety supplies. We operate 76 retail locations and 16 gas fill plants located in seventeen states stretching from Montana through Georgia. AWG has 585 employees who serve our customers in over 30 states and Canada.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
