Counterparty Credit Risk (Ccr) Operations IT Lead - Director

Counterparty Credit Risk Operations IT LeadLocation: New York City, hybrid, approximately 2 to 3 days onsite per weekEmployment: Full-timeAbout the RoleA global financial institution is seeking a senior technology operations leader to oversee production stability, resilience, and continuous improvement for business-critical counterparty credit risk platforms. This role supports systems used for exposure calculation, limit monitoring, risk reporting, intraday analysis, and regulatory reporting workflows.This is a Director-level leadership position for someone who can combine people management, hands-on technical credibility, operational discipline, and risk technology domain expertise. The successful candidate will lead a global support model, improve SLA performance, reduce manual intervention, strengthen controls, and partner closely with business, risk, engineering, infrastructure, and offshore teams.What You ll Tackle Own production operations for platforms supporting counterparty exposure, limits, reporting, and pre-trade analysis Lead incident, problem, change, and release management across critical risk technology systems Drive root cause analysis and permanent fixes for recurring production issues Define and improve operational KPIs, including availability, MTTR, SLA breaches, reruns, and batch success rates Strengthen offshore support effectiveness through runbooks, documentation, escalation paths, and ownership models Partner with engineering and infrastructure teams to improve observability, alerting, automation, and resilience Support audit, regulatory, security, access, change, data integrity, and control requirements Lead operational improvements across batch monitoring, data validation, reconciliations, and recovery processesWhat You Bring 15+ years of IT Operations or Production Support experience within financial services 5+ years in a Director-level or equivalent leadership role supporting risk, exposure, trading, or similar platforms Strong people management experience across global, offshore, or distributed teams Domain knowledge in counterparty credit risk, exposure management, derivatives, market data, limits, collateral, margin, stress testing, or risk reporting Hands-on technical background with SQL, Snowflake, Databricks, and Python Experience supporting batch-intensive and intraday platforms in regulated environments Strong understanding of incident management, problem management, change governance, release controls, and SLA management Ability to communicate clearly with senior business, risk, and technology stakeholders Bachelor s degree requiredNice to Have ITIL, cloud, DevOps, Agile, or reliability engineering certifications Experience with Java, Angular, PySpark, ETL, stored procedures, Azure, ADF, Spark, PowerBI, or Medallion architecture Experience with ServiceNow, JIRA, Confluence, and KPI dashboards DR/BCP testing experience for critical production systems Exposure to model governance, audit, regulatory exams, or control maturity reviewsHow We Work Metrics-driven operating model focused on production stability and measurable improvement Strong partnership across business, risk, technology, engineering, infrastructure, and offshore teams Emphasis on automation, documentation, runbook maturity, and operational simplification High-accountability environment where production issues must be communicated clearly and resolved permanently Continuous improvement mindset with focus on reducing risk, manual effort, and recurring incidents