Courtesy Bus Driver
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Overview
Compensation
$18+/hour
Job Description
The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.
Wage: $17.50 hourly
The key responsibilities and accountabilities are:
- Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz’s policies and procedures and local laws.
- Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
- Ensure the bus is kept tidy at all times, with maps available.
- Contribute to continuous improvement by communicating customer feedback to the team and engaging in action planning to improve performance and customer satisfaction.
- Complete any relevant paperwork in line with the Company Audit and Department of Transport standards.
Basic Qualifications:
- Passion for customer service and attention to detail – Go the extra mile.
- At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements.
- Minimum 2 years PCV catD1 driving experience (International).
- Minimum of 2 years of Customer Service Experience.
- 21 years of age or older.
Must be able to:
- Obtain a DOT medical clearance.
- Work flexible shifts including weekends and holidays; and work overtime as required.
- Work indoors and outdoors during all weather conditions.
- Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast-paced environment with a variety of tasks.
- Demonstrate professionalism, excellent communication and interpersonal skills.
- Lift up to 45 pounds.
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- Weekly Pay.
- Holiday Pay.
- Comprehensive medical benefits after 30 days.
- Tuition Reimbursement.
- Up to 40% off the base rate of any standard Hertz rental.
- Paid Training to expand your skills and knowledge.
- Career Growth with hands-on learning.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Courtesy Bus Driver Jobs at Hertz
What is the work location for this position at Hertz?
This job at Hertz is located in Lihue, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hertz?
Candidates can expect a pay range of $17.5 (per hour).
What employment applies to this position at Hertz?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Hertz?
You can apply for this role at Hertz either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.