Courtroom Technician
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Job Description
Primary Job Title: Courtroom Technician
Alternate/Related Job Titles: IT Support Technician Audio Visual Technician Help Desk Technician Desktop Support Specialist
Location: Presque Isle, ME
Onsite Flexibility: Remote
Contract Details (Contract roles only):
- Position Type: Contract
- Contract Duration: Not specified
- Start: As Soon As Possible
- Pay Rate: $28 - 28.01/hr
Job Summary: The Courtroom Technician (CT) is a technical support professional responsible for assisting with courtroom technology, including desktop and laptop systems, audio/video equipment, and remote hearing platforms. This role supports Judicial Branch employees and courtroom participants, ensuring reliable and secure technology operations across court facilities.
Key Responsibilities:
- Provide technical support for staff and courtroom participants in person or remotely.
- Support desktops, laptops, printers, scanners, and various operating systems.
- Set up and maintain audio/video equipment, document cameras, and presentation tools.
- Support VOIP desk phones and audio listening equipment.
- Diagnose and resolve tier 1 computer issues and assist with help desk tickets.
- Host remote video proceedings when required.
- Install, repair, and replace equipment across Judicial Branch facilities.
- Maintain hardware inventory including serial numbers, locations, and equipment status.
- Support systems used for electronic recordkeeping.
- Assist in drafting technical procedures and documentation.
- Coordinate with vendors and IT teams for service requests.
- Assist in delivering IT training to staff.
- Ensure systems operate securely and reliably.
Required Experience:
- Entry-level experience with IT support or related technical field
- Experience supporting computers, devices, and users in a professional environment
- Experience diagnosing and resolving tier 1 technical issues
Nice-to-Have Experience:
- Experience supporting courtroom or legal environments
- Multi-platform support experience (Windows, OSX, Android, iOS, etc.)
- Experience with remote conferencing tools such as Zoom
Required Skills:
- Experience with videoconferencing and audiovisual equipment support
- Basic working knowledge of audio equipment
- Ability to diagnose and fix tier 1 computer issues
Preferred Skills:
- Strong customer service and communication skills
- Ability to work in high-stress environments
- Time management and prioritization skills
- Problem-solving and critical thinking abilities
Additional Skills:
- Knowledge of VOIP systems and telecommunication tools
- Familiarity with presentation software and document cameras
- Ability to communicate technical concepts in layman terms
- Ability to learn and adapt to new technologies quickly
- Knowledge of hardware inventory management
- Ability to support multiple operating systems (Windows, OSX, Unix, Android, iOS, etc.)
- Ability to work independently and escalate issues appropriately
- Valid driver’s license and ability to travel as needed
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client: Augusta, ME-based organization with over 12,000 employees and $12 billion in operations, providing services across justice, transportation, education, economic development, business regulation, and cultural enrichment sectors.
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-02772
Hashtags: #gttic #gttjobs
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FAQs About Courtroom Technician Jobs at GTT
What is the work location for this position at GTT?
This job at GTT is located in Presque Isle, ME, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GTT?
Employer has not shared pay details for this role.
What employment applies to this position at GTT?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at GTT?
You can apply for this role at GTT either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.